Protecting what matters most to you, one policy at a time.
At Susan Cappo State Farm Agency, we're dedicated to providing top-notch insurance services to individuals and businesses in Walnut Creek, CA, and surrounding areas. Our agency, led by experienced agent Susan Cappo, has been serving the community for over 25 years. We take pride in building strong relationships with our customers, understanding their unique needs, and providing personalized insurance solutions to protect what matters most to them.
Our Services
We offer a wide range of insurance products, including auto, homeowners, condo, renters, personal articles, business, life, and health insurance. Our team of experts will work closely with you to identify your specific needs and create a tailored insurance plan that suits your lifestyle and budget. Whether you're a homeowner, business owner, or individual, we've got you covered.
Our Philosophy
At Susan Cappo State Farm Agency, we believe in building trust and rapport with our customers. We take the time to listen to your concerns, understand your goals, and provide expert guidance to help you make informed decisions about your insurance coverage. Our goal is to not only provide you with the right insurance products but also to establish a long-term relationship built on trust, respect, and mutual understanding.
Why Choose Us?
By choosing Susan Cappo State Farm Agency, you'll experience the benefits of working with a dedicated and compassionate team of insurance professionals. Our agency is committed to providing exceptional customer service, personalized attention, and competitive insurance rates. We're proud to be part of the Walnut Creek community, and we're dedicated to making a positive impact in the lives of our customers.
Professionalism and Responsiveness
All of the reviewers have praised Susan Cappo and her staff for their professionalism, responsiveness, and quickness in resolving issues and providing quotes. They have also appreciated their patience, kindness, and knowledge in helping with insurance needs.
Unbeatable Service
Many reviewers have highlighted Susan's exceptional customer service, stating that she is always available to respond to questions and concerns. They have also praised her ability to provide tailored insurance solutions that meet their needs, often at a lower cost than previous agents.
Consistency and Reliability
The reviewers consistently mention that Susan and her staff have been able to deliver excellent service over the years, often going above and beyond to help with claims and other issues. They have also praised their consistency and reliability in providing quotes and recommendations.
Personal Touch
Several reviewers have mentioned Susan's personal touch, stating that she takes the time to get to know their needs and provides personalized advice. They have also appreciated her kindness, warmth, and sense of humor in dealing with situations.
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