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At Solid Health Insurance Services, our mission is to help individuals, families, and small businesses find affordable health insurance, life insurance, and long-term care insurance that best fits their unique needs. Our team of experts takes the time to understand your individual needs and circumstances to provide personalized recommendations for insurance coverage.

Our Services

We offer a wide range of insurance services, including:

  • Individual and family health insurance
  • Group health insurance for small businesses
  • Life insurance
  • Long-term care insurance
  • Dental insurance
  • Vision insurance
  • Travel insurance
  • Disability insurance
  • Health Savings Accounts (HSAs)
  • Medicare supplemental insurance
  • Medicare Advantage plans

Our Approach

At Solid Health Insurance Services, we believe in providing a personal approach to insurance. Our agents take the time to understand your unique needs and circumstances to provide personalized recommendations for insurance coverage. We believe in transparency and straight talk, and we will work with you to find the best insurance package that fits your budget and meets your needs.

Meet Our Team

Our team of experts has years of experience in the insurance industry. Our agents are licensed and certified to provide comprehensive insurance coverage. We pride ourselves on our professionalism, honesty, and integrity.

Awards and Recognition

We are proud to announce that Solid Health Insurance Services has been recognized as one of the Best Health Insurance Agencies serving Los Angeles in 2021.

About Our Founder

Barbara Kempen, our founder and CEO, has over 25 years of experience in the insurance industry. She has a strong sense of organization and hard work, which has enabled her to build a successful business. Her consultative approach has earned her a reputation for providing exceptional service to her clients.

Our Philosophy

At Solid Health Insurance Services, we believe that insurance should be a solution, not a problem. We believe that insurance should provide peace of mind, not stress. Our goal is to help individuals and families find affordable insurance coverage that meets their unique needs.

Reviews
Positive: The reviewers consistently praise Barbara's exceptional customer service, expertise, and personalized attention, citing her as a reliable and trustworthy partner in navigating complex insurance situations.
Negative: One reviewer had a less-than-satisfactory experience with Barbara, citing her rudeness and lack of appreciation for his multiple requests for information.

Exceptional Service and Expertise

The reviewers have consistently praised their experience with Solid Health Insurance Services, particularly Barbara Kempen and Nick Bartuzik. They highlight her extensive knowledge, professionalism, and exceptional customer service. From finding the right health insurance plan to navigating complex insurance situations, Barbara and her team have helped individuals and families with their insurance needs.

Personalized Attention and Responsive Communication

Many reviewers have mentioned Barbara's ability to provide personalized attention, listening to their concerns, explaining complex issues, and promptly responding to their queries. They appreciate her patience, friendly demeanor, and willingness to go above and beyond to ensure their needs are met.

Expertise in Health Insurance

The reviewers praise Barbara's in-depth understanding of health insurance, including the latest updates and regulations. They value her ability to simplify the complex process of finding the right insurance plan, making it easy to understand and navigate.

Consistency and Integrity

Some reviewers have mentioned the consistency and integrity they have experienced with Solid Health Insurance Services. They appreciate the honest and personalized service, which has earned their trust and loyalty.

Less than Satisfactory Experience

One reviewer, Reza Z., had a somewhat negative experience with Barbara. While she provided useful information, he felt that she became rude, abrupt, and frustrated when he called her multiple times, and she didn't respond with gratitude or appreciation.

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