Business Details
Emergency
services
Your Trusted Insurance Partner in Fountain Valley
Grace First Insurance Agency has been providing personalized insurance solutions to individuals and businesses in the greater Orange County area for over three decades. Our licensed agents prioritize understanding each client's unique needs to deliver tailored insurance choices that offer comprehensive protection. We cultivate long-term relationships with our clients, treating them like family while maintaining a commitment to honesty, education, and cost-saving strategies. Our expertise spans auto, home, RV, motorcycle, classic car, boat, and business insurance, with specialized coverage options like earthquake and umbrella policies.With a 94% customer retention rate and over 1,600 insured clients, we combine industry experience with personalized service. Our team actively engages with the community through the Fountain Valley Chamber of Commerce and Grace Lutheran Church. We offer flexible communication options including in-person visits, phone consultations, and digital correspondence to accommodate modern client needs.
Services
Auto Insurance
Home Insurance
Earthquake Coverage
Umbrella Insurance
Mechanical Breakdown Protection
RV Insurance
Motorcycle Insurance
Classic Car Insurance
Boat Insurance
Business Insurance
Highlights and features
- We offer over 30 years of combined insurance experience with personalized service
- Our team maintains a 94% customer retention rate through dedicated support
- We provide specialized coverage options including earthquake and umbrella insurance
- Our agents actively engage with the Fountain Valley Chamber of Commerce
- We offer flexible communication through in-person visits, phone, and digital channels
What people say
Extremely helpful and responsive
Unparalleled customer service
Saved close to $600 annually
Knowledgeable and professional
Always available when needed
Services
Auto Insurance
Our auto insurance policies provide comprehensive protection for vehicles and drivers. We offer standard coverage options plus specialized features like mechanical breakdown protection with 24-hour roadside assistance. Our agents help clients navigate state requirements while finding cost-effective solutions that meet individual driving needs and risk profiles.
Home Insurance
Home insurance policies protect residential properties against damage from covered events. We provide coverage for dwellings, personal property, liability, and additional living expenses during repairs. Our offerings include standard policies plus specialized earthquake and flood insurance for California residents requiring enhanced protection.
Earthquake Insurance
Specialized earthquake insurance provides financial protection against seismic damage not covered by standard homeowners policies. We offer tailored coverage options for California residents, helping protect property investments against major earthquake effects through policies that include structural damage coverage and post-disaster recovery support.
Business Insurance
Our business insurance solutions protect commercial operations with customized policies. We offer coverage for commercial auto, property, liability, and office personal property. Our agents work with business owners to develop comprehensive protection strategies that address specific industry risks and operational requirements.
Classic Car Insurance
Specialty insurance for classic and collector vehicles provides tailored protection beyond standard auto policies. Our coverage includes guaranteed value protection, specialized claims handling, and roadside service for vintage vehicles. We serve enthusiasts who use their classic cars for exhibitions or leisurely drives.
People
Connie Bauman
President and CEO
Licensed Property & Casualty agent since 1999 with over 30 years insurance experience. Purchased agency in 2018 after 18 years employment. Active Chamber of Commerce member and community leader. Specializes in client education and policy optimization.
Greg Bauman
Vice President
Joined agency in 2018 after 40-year auto industry career. Licensed insurance professional with expertise in mechanical breakdown protection. Organizes annual motorcycle road trips and provides handyman support to clients.
Janie Hutto
Customer Service Rep
Customer service representative since 2018 with focus on client communication and insurance education. Active in local community with interests in boating and social activities. Committed to expanding insurance knowledge within the agency.
Questions
What types of insurance do you specialize in?
We specialize in auto, home, RV, motorcycle, classic car, boat, and business insurance with specialized earthquake and umbrella coverage options.
Do you offer 24/7 claims support?
While we don't offer 24/7 service, our mechanical breakdown protection includes 24-hour roadside assistance for vehicle emergencies.
How do you help clients save money?
Our agents actively compare policies and discounts to find cost-effective solutions. Many clients report annual savings exceeding $600 through our policy optimization.
Are you available for in-person meetings?
Yes, we welcome in-person visits at our Fountain Valley office with flexible communication options including phone and digital correspondence.
What areas do you serve?
We primarily serve the greater Orange County area with clients throughout California requiring specialized insurance solutions.
How long have you been in business?
Our agency has over 30 years of combined experience with our current leadership team maintaining client relationships for decades.
