Protecting Your Tomorrow, Today!
At Mitch Valentine State Farm, we're dedicated to providing top-notch insurance and financial services to individuals, families, and businesses in Iowa, Nebraska, Minnesota, Illinois, and South Dakota. Our team, led by Mitch Valentine, is committed to delivering exceptional customer service, expert guidance, and personalized solutions to meet our clients' unique needs.
Our Services
We offer a wide range of insurance products, including auto, home, motorcycle, renters, condo, boat, life, pet, and business insurance. In addition, we provide income protection products, retirement planning, and investment services. Our experienced and licensed staff will work closely with you to understand your goals, identify potential risks, and develop a tailored plan to protect your assets, income, and future.
What Sets Us Apart
At Mitch Valentine State Farm, we pride ourselves on our commitment to exceptional customer service. We believe in building long-term relationships, and we strive to exceed your expectations at every touchpoint. Our team is dedicated to:
- Providing personalized quotes and customized insurance solutions
- Offering flexible communication options, including phone, email, text, and virtual meetings
- Ensuring prompt responses to your inquiries and concerns
- Conducting annual reviews to ensure you're receiving all eligible discounts
- Offering expert guidance on retirement planning and investing for your future
Our Office
Our office is conveniently located at 360 Miller Rd, Hiawatha, IA 52233, near the Blairsferry and Edgewood intersection. We're open Monday through Thursday from 9am to 5pm, Friday from 9am to 4pm, and Saturday and Sunday by appointment only. You can also reach us 24/7 through our after-hours service.
Customer Service and Personalized Experience
The reviews highlight the exceptional customer service provided by the team at Mitch Valentine's State Farm office. Many reviewers appreciated the personalized attention they received, with agents taking the time to answer their questions, explain policy details, and offer tailored advice.
Knowledgeable and Friendly Agents
The agents, including Gabriela, Gaby, Mitch, Jen, Peter, Carter, and Seth, were praised for their knowledge and expertise in insurance. Reviewers commented on their friendly and approachable demeanor, making them easy to work with.
Competitive Pricing and Coverage
Several reviewers mentioned that they switched to State Farm because of the competitive pricing and better coverage offered. They appreciated the savings they achieved while getting more comprehensive insurance plans.
Local and Family-Friendly Atmosphere
The office's local presence and family-friendly atmosphere were highlighted as advantages. Reviewers appreciated being able to deal with a person locally rather than just a website, and felt valued as individuals rather than just numbers.
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