Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Funeral Services in Little Rock
Since 1938, Citizens Fidelity Insurance has provided compassionate funeral care and pre-planning services to families across Arkansas. As a family-owned business, we combine generations of experience with professional management to ensure every family receives personalized attention. Our services include funeral pre-planning, cremation options, cemetery arrangements, and life insurance solutions tailored to individual needs. We specialize in helping clients create meaningful tributes while alleviating emotional and financial burdens for surviving loved ones. With nine beautifully maintained cemeteries statewide, we offer permanent places of remembrance designed to honor legacies for generations.Our team of experts guides families through every decision, from basic services to customized memorial ceremonies. We maintain industry-specific accreditations and prioritize transparency in pricing and service options. Committed to community service, we provide specialized support for veterans and Medicaid/Social Security benefit navigation. Our 24/7 availability ensures immediate assistance during times of need, while pre-planning tools empower individuals to document their final wishes. This combination of experience, flexibility, and family values has established us as trusted advisors in end-of-life planning.
Services
Funeral Pre-Planning
Cremation Services
Cemetery Arrangements
Term Life Insurance
Whole Life Insurance
Veteran Benefits Coordination
Memorial Services
Obituary Creation
Transportation Services
Prepaid Funeral Plans
Details
- Year established: 1938
Highlights and features
- Family-owned since 1938 with deep Arkansas roots
- 9 state-maintained cemeteries with perpetual care
- Specialized veteran and Medicaid benefit assistance
- Transparent pricing with no hidden fees
- Customizable pre-planning tools for all needs
Services
Funeral Pre-Planning
Our funeral pre-planning service allows individuals to document personal wishes for their final arrangements. Clients select specific elements like visitation details, service locations, and body disposition methods while receiving professional guidance. This process reduces emotional stress for surviving family members and ensures arrangements reflect the deceased's preferences exactly.
Cremation Services
We offer comprehensive cremation services including traditional cremation with memorial ceremonies and direct cremation options. Clients may choose urn selection, columbarium placement, or scattering arrangements while receiving support with legal documentation and memorial event coordination.
Term Life Insurance
Our term life insurance products provide financial protection for Arkansas families through policies lasting 10, 20, or 30 years. These no-medical-exam plans offer guaranteed rates with coverage up to $250,000, designed to protect dependents during critical financial responsibility periods.
Cemetery Properties
With nine locations across Arkansas, our cemeteries provide peaceful memorial spaces featuring perpetual care guarantees. Options include traditional burial plots, mausoleum entombments, and cremation gardens with personalized monument selection and perpetual maintenance assurances.
Veteran Benefits Coordination
We specialize in navigating veteran funeral benefits including flag presentation, military honors ceremonies, and VA reimbursement processes. Our staff assists families with documentation requirements and coordinates special memorial discounts for qualifying service members.
People
Renata Jenkins Byler
Vice President of Facilities and Marketing
Renata Jenkins Byler oversees facility operations and marketing strategy for Citizens Fidelity Insurance while serving as Secretary for Citizens Fidelity Insurance Co. She continues the family legacy of compassionate service established by her grandparents.
Tim Byler
Vice President of MIS
Tim Byler manages information technology systems for Citizens Fidelity Insurance and serves as Vice President on the insurance company's board. His technical leadership ensures efficient service delivery while maintaining family business values.
Questions
Why should I preplan my funeral arrangements?
Preplanning removes emotional stress for loved ones, guarantees your wishes are honored, and protects families from financial overspending during difficult times.
Can I pay for funeral services in advance?
Yes, we offer prepaid plans that lock in today's prices and ensure your funds are properly allocated for specified services.
What's included in your basic funeral service fee?
Our fee covers professional staff services, facility use, legal documentation, obituary preparation, and coordination with cemeteries or crematories.
Do you work with veterans' benefits?
We specialize in maximizing veterans' funeral benefits including coordinating military honors ceremonies and VA reimbursement claims.
How can families access prearranged plans?
We maintain all prearrangement documents securely and provide immediate access to designated family members upon request.
What if I relocate after preplanning?
We can transfer your arrangements to any Roller Funeral Home location across Arkansas to accommodate your new residence.
