Insurance Advocates: Providing Choices with Expertise and Care
At Insurance Matters, we understand that finding the right insurance coverage can be overwhelming. That's why we're dedicated to providing personalized insurance solutions that fit your unique needs. With 70 years of combined experience, our team has established partnerships with multiple insurance carriers, ensuring you have access to the best possible options.
Our Mission
Our mission is to provide sincere and cost-effective insurance rates, ensuring that you receive personalized coverage that suits your specific needs. Our committed team dedicates time to educate you about options, enabling well-informed decisions for yourself and your family members. At the heart of our success lies our commitment to quality customer service. We understand that insurance is more than just a service; it's about providing security and peace of mind for individuals and businesses alike.
Our Values
We value:
- Respect: fostering strong bonds and open communication with a collaborative and team-driven environment.
- Integrity: guiding every interaction and decision with honesty and transparency.
- Trust: building strong relationships based on trust between our team members and clients.
- Value: delivering information that helps clients make informed decisions with confidence.
Our Dedicated Team
Meet our team of expert insurance agents:
- Kathy Buchanan: Agency Owner and dedicated insurance expert.
- Annmarie Reese: Associate Producer & Account Manager.
- Rob Lehrke: Associate Producer.
- Coby Mciver: Producer & Customer Service Representative.
Our Services
We offer a range of insurance services to cater to your unique needs:
- Auto Insurance: providing financial protection against losses and liabilities arising from accidents or damages involving your vehicle.
- Home Insurance: safeguarding your residence and belongings against a range of risks such as property damage, theft, and liability.
- Commercial Insurance: offering comprehensive coverage to protect businesses from a variety of risks, i.e. liability, employee-related issues, and more.
- Life Insurance: furnishing financial support to beneficiaries, aiding in income replacement and meeting future financial needs.
- Classic Car Insurance: specialized protection for vintage and collectible automobiles, addressing their unique value, usage, and maintenance requirements.
- Specialty Insurance: catering to unique items by providing tailored protection that acknowledges their distinctive value and characteristics.
What Our Clients Say
- "Insurance Matters, insurance company - defines outstanding customer service. Thank you." - George R.J. Miser, Miser Landscaping, llc
- "Insurance Matters actually saved me $881 on my home and auto insurance! It's like a dream! Kathy was so fast and knowledgeable - everything was taken care of in one day. I am so happy that I went in for a quote!" - Angelina Corroo, Hometowne reality
- "Insurance Matters has always done a great job by not only responding to our requests for quotes and Certificates of Insurance quickly, but they have always provided great customer service with such a great attitude." - Atlantic Building Group, Inc.
Get Started Today
Don't hesitate - reach out to one of our dedicated insurance agents today and protect your financial future. Request a quote and let us help you build a reliable safety net for what matters most.
Excellent Customer Service
All the reviewers have praised Annmarie and the Insurance Matters team for their exceptional customer service. They have commended them for their attentiveness, responsiveness, and professionalism. Many reviewers have mentioned that Annmarie took the time to understand their needs and provided them with multiple options for their insurance policies.
Efficient and Smooth Process
Several reviewers have highlighted the ease with which they were able to switch carriers or obtain coverage for their businesses. They have praised the efficiency and smoothness of the process, citing examples such as the quick processing of claims and the prompt response to their questions.
Knowledgeable and Friendly
Reviewers have consistently praised Annmarie and the Insurance Matters team for their knowledge and expertise in the insurance industry. They have also mentioned the friendly and professional demeanor of the staff, making them a pleasure to work with.
Fast and Responsive
Many reviewers have commended the team for their fast and responsive service, including their ability to quickly address their questions and concerns. They have also praised the team for their ability to provide COI's (Certificates of Insurance) in a timely manner.
Long-Term Relationships
Several reviewers have mentioned that they have been working with Insurance Matters for many years and have built a trust with the team. They have praised the team for their ability to find the best rates and coverage options for their needs over time.
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