We do the shopping. You do the saving.
A Team of Experienced Professionals Committed to Serving you
In our 22nd year, State Farm Insurance of Springfield stands proudly as a trusted partner in the community, offering comprehensive insurance solutions and personalized guidance to individuals and businesses alike. Led by a qualified team of experienced professionals, we genuinely enjoy building relationships with our clients and helping them achieve peace of mind.
I am a proud graduate of Missouri State University and hold the prestigious Chartered Life Underwriter (CLU) designation, recognizing my expertise in the field. Together, our team boasts decades of combined experience within the insurance industry, and we take pride in offering individual attention and tailored solutions to every client's unique needs.
Comprehensive Insurance Solutions for Every Need
At State Farm Springfield, we understand that your insurance needs are diverse. That's why we offer a comprehensive range of products covering:
- Auto Insurance: Protect your vehicle from unforeseen circumstances like accidents, theft, or damage.
- Homeowners & Condo Insurance: Secure your home or condo against natural disasters, theft, or accidents.
- Renters Insurance: Affordable coverage for your belongings when you rent your home.
- Personal Articles Insurance: Protection for valuable personal possessions beyond basic homeowners' coverage.
- Business Insurance: Comprehensive coverage for your business operations, including property, liability, and employee risks.
- Life & Health Insurance: Ensure your family's financial security in the event of unexpected loss.
- Pet Insurance: Cost-effective coverage for unexpected veterinary expenses.
Beyond Insurance - Building Financial Security
Our commitment extends beyond simply providing insurance. We also offer:
- Banking & Annuities: Tools to manage your finances and plan for the future.
Request a Personalized Quote Today
At State Farm Insurance, we believe in transparency and personalized service. Get a free, no-obligation quote today and discover how we can tailor our insurance solutions to your unique needs and budget.
We look forward to building a lasting partnership and ensuring your peace of mind. Contact us today and experience the State Farm difference!
Office Staff and Agent Praise
The office staff, particularly Ruth, are highly praised for their attentiveness and ability to resolve issues efficiently. Frank Orellana, the agent, is commended for his customer-centric approach, vast knowledge of the business, and exceptional customer service. He is described as going above and beyond for his clients, being available to assist them at any time, and genuinely caring for their needs.
Personalized Service and Support
Reviewers appreciate the personalized service and support they receive from Frank and his team. They are thankful for the guidance and reassurance provided during difficult times, such as accidents and claims processes. The staff's calm and professional demeanor is also highlighted as a positive aspect of their service.
Long-term Satisfaction and Loyalty
Many reviewers have been with Frank Orellana and State Farm for years, and they express their satisfaction and loyalty to the agency. They appreciate the team's honesty, attentiveness, and willingness to help them navigate complex insurance matters.
Claims and Coverage Concerns
One reviewer expresses frustration with the company's corporate policy, feeling that they were dropped without warning despite their proactive communication efforts. However, this concern is an isolated incident, and the overall tone of the reviews suggests that Frank Orellana and his team are committed to providing excellent service and support.
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