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Business Details
50+ Years
experience
Your Trusted Insurance Partner in Reading, MA
Gilbert Insurance has been a trusted family-owned and operated insurance agency since 1951, serving the North Shore and Greater Boston communities. Our experienced team specializes in designing personalized insurance solutions for individuals, families, and businesses, offering a comprehensive range of personal, business, and specialty insurance products. With over seven decades of local expertise, we prioritize collaborative relationships, transparent communication, and tailored coverage options that evolve with our clients' needs.

Our commitment to exceptional service is reflected in our long-standing client relationships and recognition as a Trusted Choice agent. We work with top-tier insurance carriers to provide competitive pricing, innovative coverage options, and dedicated support throughout the claims process, ensuring our clients receive both financial protection and peace of mind.
Services
Auto Insurance Home Insurance Business Insurance Life Insurance Cyber Insurance Renters Insurance Condo Insurance Disability Insurance Commercial Auto Personal Umbrella
Details
  • Year established: 1951
Highlights and features
  • Over 70 years of local insurance expertise serving North Shore communities
  • Personalized policy design with multiple top-rated carrier options
  • Experienced team specializing in both personal and commercial insurance
  • Comprehensive coverage options including cyber liability and specialty policies
  • Award-winning customer service with community-focused business practices
Associations and certifications
  • Trusted Choice
What people say
Great people Great agency Always available to help Experienced team Trusted choice
Services
Auto Insurance
Our auto insurance solutions protect drivers of all experience levels with options from 15+ top carriers. We offer specialized coverage including accident forgiveness, disappearing deductibles, and rental reimbursement. Our team helps clients navigate Massachusetts' evolving insurance requirements while finding cost-effective protection for standard vehicles, collector cars, and specialty vehicles.
Home Insurance
We provide customized home insurance programs with unique coverage extensions like scheduled jewelry protection and service line coverage. Our approach includes detailed risk assessment to determine optimal rebuilding costs and policy limits. We help homeowners understand coverage nuances while offering enhanced protection options for modern risks like cyber threats and climate-related damages.
Business Insurance
Our business insurance solutions cater to small and mid-sized enterprises with comprehensive commercial property, liability, and cyber protection. We offer specialized policies for diverse industries including technology firms, healthcare providers, and cannabis businesses. Our services include risk management consulting and access to unique coverage options like master condo insurance and boiler & machinery protection.
Life Insurance
We provide tailored life insurance solutions including term, whole life, and long-term care policies. Our approach focuses on clients' evolving needs throughout different life stages. We offer flexible options that adapt to changing family dynamics and financial obligations, ensuring clients can protect their loved ones' financial future with appropriate coverage amounts and policy features.
Cyber Insurance
Our cyber insurance solutions address growing digital risks for businesses of all sizes. We offer comprehensive coverage for data breaches, ransomware attacks, and regulatory compliance issues. Our services include risk assessment, incident response planning, and access to specialized coverage options for business interruption, privacy breaches, and cyber extortion. We work with top carriers to provide both financial protection and proactive security resources.
People
Mark Gilbert
Owner and President
Joined Gilbert Insurance in 1986, bringing extensive industry knowledge to help clients achieve financial security. A community-focused leader with three children, he enjoys golf and all sports while maintaining the agency's family values.
Donna Abramovitch
Personal Lines Manager
With over 40 years at Gilbert Insurance, she brings deep expertise in personal insurance solutions. A Lynn native, she values long-term client relationships and enjoys family time and international travel while maintaining a positive work environment.
Dan Stewart
Vice President, Sales
1996 joiner with extensive sales experience, he specializes in connecting businesses with appropriate coverage. An active youth hockey coach and player, he balances family life with four children while maintaining strong client relationships.
Janet M. Scott-Buckley
Commercial Lines Manager
Brings decades of commercial insurance expertise, focusing on tailored business solutions. A music enthusiast and avid reader, she maintains strong professional relationships while helping businesses manage complex risk profiles.
Joan Spears
Office Manager
35+ year veteran of the agency, she ensures smooth operations while maintaining client satisfaction. A dedicated crafter and grandmother, she balances organizational responsibilities with personal creativity and family commitments.
Questions
What types of insurance does Gilbert Insurance offer?
We offer comprehensive personal insurance (auto, home, life, disability), business insurance (commercial property, liability, cyber), and specialty coverage options including recreational vehicle and personal umbrella policies.
How can I get a free insurance quote?
Contact us directly via phone at (781) 942-2225 or through our website's contact form to receive a personalized, no-obligation insurance quote from our experienced team.
Do you offer insurance for small businesses?
Yes, we specialize in business insurance solutions for small to mid-sized enterprises, including commercial property, liability coverage, and cyber insurance tailored to specific industry needs.
What makes Gilbert Insurance different from other agencies?
Our 70+ years of local expertise, personalized service approach, and access to multiple top-rated carriers allow us to provide customized solutions that balance comprehensive coverage with competitive pricing.
How do I file an insurance claim?
Visit our website's 'File Your Claim' section or contact our office directly during business hours. Our team will guide you through the process and help ensure timely resolution.
Do you provide insurance services outside of Massachusetts?
While our primary focus is North Shore and Greater Boston areas, we can provide certain insurance services to clients in neighboring regions through our network of carrier partners.