Protecting Your Assets with Expertise and Personalized Service
Welcome to Zizza Insurance Agency, Inc., a full-service insurance agency that has been serving the families and businesses of Massachusetts (and beyond) since 1959. We pride ourselves on our commitment to providing exceptional service and unmatched expertise to our clients. Our team of insurance professionals is dedicated to understanding the products we offer and helping you meet your unique insurance needs.
Our Services
At Zizza Insurance Agency, we offer a wide range of insurance products to meet the diverse needs of our clients. Our offerings include:
- Homeowners Insurance: We offer comprehensive homeowners insurance policies to protect your home and belongings. Our policies are designed to provide coverage for a variety of risks, including damage caused by fire, wind, hail, and other perils.
- Auto Insurance: We offer a variety of auto insurance policies to meet your needs. Whether you're looking for liability coverage, collision coverage, or comprehensive coverage, we have a policy that's right for you.
- Business Insurance: We offer a range of business insurance policies to protect your business and assets. Our offerings include liability insurance, property insurance, and workers' compensation insurance.
- Life Insurance: We offer a variety of life insurance policies to help you protect your family and loved ones. Our policies include term life insurance, whole life insurance, and universal life insurance.
Our Commitment to Our Clients
At Zizza Insurance Agency, we are committed to providing our clients with the highest level of service and expertise. We offer free insurance checkups to help you ensure that you have the right coverage to meet your needs. Our team of insurance professionals is dedicated to helping you understand the products and choices available to you, so you can make informed decisions about your insurance coverage.
Our Team
Our team is made up of experienced and knowledgeable insurance professionals who are committed to providing exceptional service to our clients. Our president, Michael Zizza, CPCU, AAI, has been serving the insurance needs of clients in Massachusetts and beyond for over 35 years. Michael is a Chartered Property Casualty Underwriter (CPCU) and an Accredited Adviser in Insurance (AAI), designations that reflect his expertise and commitment to the insurance industry.
Rocco L. Zizza, the founder of Zizza Insurance Agency, has over 60 years of experience in the insurance industry. Rocco is a life and qualification member of the Million Dollar Round Table, a prestigious recognition of sales and leadership excellence in the insurance industry. He is also the founder of the Appian Club, a family-oriented organization dedicated to charitable activities.
Maria Auciello and Fran Newton are also valuable members of our team. Maria has over 25 years of experience in the insurance industry and is fluent in Italian. Fran has over 40 years of experience in the insurance industry and has worked in both large and small agencies.
Contact Us
If you're looking for exceptional service and unmatched expertise in your insurance needs, look no further than Zizza Insurance Agency. Contact us today to learn more about how we can help you protect your home, auto, business, and loved ones.
Terrible Service and Uncooperative Staff
The agency has been criticized for its poor customer service. Reviewers have mentioned instances of rudeness and yelling from attendants, particularly Gene, who was rude on the phone when asked for an email to cancel insurance. Additionally, there was a lack of cooperation, with one reviewer stating they would have given a rating of 0 if possible.
Exceptional Service and Great People
On the other hand, some reviewers have had a positive experience with the agency. They praised the exceptional service, exceptional staff, and great people who care about their clients. Reviewers appreciated the helpful and responsive staff, who get answers when needed and provide great attention.
Praise for the Agency
Reviewers have praised the agency for its outstanding staff, who are always available to help with any questions or concerns. The agency has been commended for its comprehensive insurance services, including car insurance, and for providing affordable options.
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