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At State Farm, we understand that every individual and business has unique needs and circumstances, which is why we offer a wide range of insurance products designed to provide peace of mind and financial protection. For over 37 years, our team, led by Tammy Steele-Kidd, has been dedicated to building personalized plans that cater to the needs of our customers.

Our Mission

Our mission is to build lasting relationships with our customers, helping them achieve their goals and protect their families and assets from unexpected events. We strive to deliver exceptional service, providing personalized attention to each customer's unique situation. Whether you're looking for auto, homeowners, life, business, or pet insurance, we're here to help you find the right coverage for your needs.

Our Services

We offer a comprehensive range of insurance products, including:

  • Auto Insurance: Whether you're shopping for a new car or looking for a better deal on your current policy, we're here to help you find the right coverage.
  • Homeowners Insurance: Protect your home and belongings from damage, theft, or natural disasters.
  • Condo Insurance: If you own a condominium, we can help you find the right coverage to protect your property and belongings.
  • Renters Insurance: Whether you're a student, working professional, or family, we can help you find the right coverage for your rental property.
  • Business Insurance: Our team can help you find the right coverage for your small business, including commercial auto, contractors' insurance, and more.
  • Life Insurance: Protect your loved ones with our life insurance options, tailored to your individual needs.
  • Health Insurance: Our team can guide you through the process of selecting the right health insurance plan for you and your family.

Our Commitment

At State Farm, we're committed to providing exceptional service, knowledgeable expertise, and personalized attention to each customer. Our agents are dedicated to understanding your unique needs and providing customized solutions to protect you and your loved ones. Whether you're looking for a new policy or just need to update your existing coverage, we're here to help.

About Our Agent

Tammy Steele-Kidd, our lead agent, has been a State Farm agent for over 37 years. She is passionate about helping people, with a strong focus on building lasting relationships with her customers. With her extensive experience and dedication to customer service, she has earned a reputation as one of the most trusted and respected agents in the area.

Community Involvement

As an active member of the Parma community, Tammy Steele-Kidd and her team are committed to giving back. We're involved in the Annual Parma Safety Fair, Bicycle Safety Fair, and Habitat for Humanity projects. Our agents are also passionate about volunteering in the local community, supporting causes that benefit the elderly, children, and families.

Get in Touch

At State Farm, we're dedicated to providing exceptional service and personalized attention to each customer. If you're looking for a better deal on your insurance program, need assistance with a new policy, or simply want to learn more about our services, please don't hesitate to contact us. We're here to help you find the right coverage for your unique situation.

Reviews
Positive: Reviewers praised the agency's attention to detail, knowledge, and caring attitude, with many feeling like part of the family.
Negative: Some reviewers expressed dissatisfaction with the agency's communication and accuracy, citing instances of incorrect information and poor advice.

Overview of Reviews

Positive Experiences

The majority of reviewers have expressed their satisfaction with the services provided by Tammy Steele-Kidd and her team. They praised the agency's attention to detail, knowledge, and caring attitude. Many reviewers mentioned how Tammy and her staff treated them like family, were highly responsive, and provided excellent follow-up and advice.

Services and Staff

Reviewers highlighted the exceptional service provided by the office staff, including Mike Sweeney, Sandy, and others. They were described as friendly, helpful, and knowledgeable. Tammy Steele-Kidd was particularly praised for her caring and compassionate approach, with many reviewers stating they felt like they were part of her family.

Customer Satisfaction

Most reviewers mentioned that they have been with the agency for many years and have never had a bad experience. They praised the agency's ability to take care of their insurance needs, provide sound advice, and offer excellent customer service.

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