At Michael Moore State Farm, our goal is to be the top choice for our customers in meeting their insurance needs, both now and in the long run. Our dedicated team is prepared to offer services in a wide range of areas, including Auto, Home, Life, Renters, Business Insurance, and more. We're committed to providing personalized insurance solutions that meet the unique needs of our Good Neighbors.
Our Services
Our team of experienced insurance professionals is dedicated to helping you navigate the complex world of insurance. Whether you're looking for coverage for your vehicle, home, business, or family, we have a wide range of insurance products and services to meet your needs. Some of the services we offer include:
- Auto Insurance: We can help you find the right coverage for your vehicle, whether you're driving a car, truck, or motorcycle.
- Homeowners Insurance: Our team can help you find the right coverage for your home, condo, or rental property.
- Life Insurance: We offer a variety of life insurance options to help you protect your loved ones and secure your family's financial future.
- Renters Insurance: Whether you're renting an apartment or a house, we can help you find the right coverage for your personal belongings.
- Business Insurance: Our business insurance experts can help you find the right coverage for your company's unique needs.
What Sets Us Apart
At Michael Moore State Farm, we're committed to providing exceptional customer service and personalized attention to your insurance needs. Some of the things that set us apart from the rest include:
- Local Knowledge: We're a local business, and our team is intimately familiar with the Central Florida community.
- Personalized Service: We take the time to understand your unique needs and provide personalized insurance solutions that meet your goals.
- Experience: Our team has years of experience in the insurance industry, and we're committed to staying up-to-date on the latest insurance trends and regulations.
Get in Touch
If you're looking for expert insurance guidance or simply want to learn more about our services, we'd love to hear from you. You can reach us by phone, email, or by stopping by our office.
Exceptional Customer Service
The reviewers have consistently praised the exceptional customer service provided by Michael Moore and his team. They have received timely and professional assistance with their insurance needs, including claims, policy updates, and quotes. The staff is described as patient, knowledgeable, and diligent, with many reviewers expressing gratitude for their help.
Positive Interactions
Ms. Shalimar, Mr. Michael Moore, and Ms. Zurina have been particularly praised for their excellent service. Reviewers have appreciated their proactive approach, prompt communication, and willingness to go above and beyond to meet their needs.
Claims Handling
One reviewer reported a smooth claims process after a fire in their fridge, and another mentioned that claims have been handled efficiently and conveniently.
Frequent Contact
Reviewers have mentioned frequent contact with the staff, including phone calls, emails, and text messages. They have appreciated the office's responsiveness and prompt follow-up on their inquiries.
Long-Term Relationships
Many reviewers have established long-term relationships with the agency, with some having worked with the same agent for over a decade or multiple agents within the same office.
Mixed Reviews
While the majority of reviews are positive, two reviewers expressed negative experiences with the agency. One reported poor customer service, including long delays in response and accurate quoting.
Concerns and Criticisms
The agency's handling of a reviewer's inquiry about a cup of coffee at their office and subsequent police involvement has raised concerns about their treatment of customers.
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