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Insurance is Complicated. We make it easier - from beginning to end.

For over 65 years, Leslie S. Ray Insurance Agency has been dedicated to providing exceptional service, expert advice, and comprehensive insurance solutions to individuals, families, and businesses throughout Massachusetts. Our agency's commitment to excellence is reflected in our prestigious Five-Star Agency Award of Distinction, earned for consistently demonstrating excellence and providing superior service, knowledge, and value.

Exceeding Client Expectations

At Leslie S. Ray Insurance Agency, we take pride in our mission to exceed our clients' expectations in the distribution of insurance products and services, guided by the highest degree of integrity and business ethics. Our team of knowledgeable experts is trained and dedicated to understanding the unique needs of our clients, using their expertise to counsel on all types of protection, from home and auto insurance to business and financial planning.

Consultative Guidance

Our agents take a proactive approach to your insurance needs, actively seeking to improve your protection and reduce your rates. We listen carefully to learn about your family, lifestyle, and business, providing personalized solutions that meet your unique circumstances. Our consultative approach ensures that you receive the best coverage options, tailored to your specific needs and budget.

Quality Customer Service

At Leslie S. Ray Insurance Agency, we are committed to providing exceptional customer service, treating every client with courtesy, respect, and professionalism. From the moment you contact our office or walk through the door, you will be greeted with a warm welcome and a commitment to making sure all of your needs are met.

Wide Selection of Insurance Products

We represent a carefully selected group of highly rated insurance companies, offering a wide range of policies and coverage options. Our agency's access to over 40 insurance markets ensures that we can find the right policy for even the most unique insurance needs.

Value-Added Services

In addition to our insurance services, we offer a range of value-added services, including in-house vehicle registration and automated reminders for vehicle registration, inspection, and drivers' license renewals. Our team is dedicated to providing comprehensive solutions that meet the diverse needs of our clients.

Our Heritage and Reputation

For over six decades, Leslie S. Ray Insurance Agency has built a reputation for excellence, loyalty, and unwavering commitment to our clients. Our heritage is rooted in our founder's vision of providing personalized, friendly, and comprehensive advice and consultation to our customers. Today, that same legacy continues to drive our agency's mission, guiding us in our pursuit of excellence and client satisfaction.

Our Five-Star Difference

As a Five-Star Agency, we have demonstrated our commitment to excellence in every aspect of our business. Our agency's achievement of this prestigious designation is a testament to our team's expertise, dedication, and unwavering focus on delivering exceptional service and value to our clients.

Reviews
Positive: The majority of reviewers had a positive experience with Leslie Ray Insurance, praising the agency's customer service, knowledge, and responsiveness.
Negative: One reviewer, Mark Torsey, had a negative experience with Leslie Ray Insurance due to lack of customer support and service.

Positive Experience with Leslie Ray Insurance

Leslie Ray Insurance has received numerous glowing reviews from satisfied customers. Many reviewers have praised the agency's friendly and knowledgeable staff, who provide excellent customer service and go above and beyond to find the best insurance options for their clients. The agency's responsiveness and ability to address client needs quickly have also been highlighted as major strengths. Additionally, reviewers have appreciated the agency's competitive pricing and ability to offer customized insurance solutions.

Negative Experience with Leslie Ray Insurance

Unfortunately, one reviewer had a poor experience with Leslie Ray Insurance. Mark Torsey, who had been a customer for over 30 years, felt that the agency lacked customer support and service. He was unable to get a response to his messages and ended up switching to a different insurance company, saving himself over $600.

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