Risk Solutions Built Around You
Alternative Insurance Services stands as a trusted insurance brokerage agency serving clients across Texas and beyond. With over 35 years of concentrated expertise, we specialize in providing alternative insurance solutions tailored to the unique needs of individuals and businesses. Our mission is to guide clients through the complexities of insurance, ensuring they secure the coverage they need at competitive prices.
Our Expertise
Our team of experienced insurance professionals understands the diverse insurance needs of our clients. We take the time to analyze individual situations, assess risks, and tailor coverage options to meet specific requirements. Our services include:
- Commercial Insurance: Customized packages for businesses of all sizes, from sole proprietorships to large corporations.
- Homeowners Insurance: Protection for your valuable assets against unexpected events such as fire, theft, or natural disasters.
- Auto Insurance: Comprehensive coverage options for personal vehicles, fleet vehicles, and classic cars.
Client-Centric Approach
At Alternative Insurance Services, we prioritize client satisfaction. Our personalized approach involves:
- Direct consultations with clients to understand their unique needs.
- Transparent communication throughout the process.
- Customized policy recommendations tailored to individual circumstances.
- Responsive customer service and prompt claims handling.
Industry Expertise
Our agency specializes in insuring various industries, including:
- Commercial properties and businesses
- Oil and gas operations
- Restaurants and food services
- Construction and contracting
- Healthcare professionals
- Professional liability
Why Choose Alternative Insurance Services?
- Comprehensive insurance solutions.
- Experienced and dedicated team.
- Client-centered approach.
- Competitive pricing.
- Long-standing relationships with reputable insurance carriers.
Agent Performance
The agent has been criticized for being rude to previous customers, specifically by Eloise Torres, who had to deal with him in 2011. According to Eloise, the agent refused to acknowledge the importance of her questions and took personal matters from her past into account when handling her insurance transactions, which compromised his professionalism.
Personal Disagreements
Eloise Torres has also apologized for a previous review where she mentioned personal disagreements, implying that the situation was unfortunate and regrettable.
Exceptional Service
On the other hand, Jennifer Dooley has raved about her experience with AIS, praising the "amazing" staff, specifically mentioning Becky and Shannon. She highlights the convenience and speed of their services, as well as excellent customer service, which has earned her loyalty and recommendation for other business owners.
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