Your Partner in Protecting Your World
Our Mission
Jeff Buckley Insurance Agency exists to protect the things that matter most to you - your family, your home, your business, and your future. We value honesty, integrity, and exceptional customer service to ensure you're always well taken care of.
Who We Are
Founded in 2013 by Jeff Buckley, Jeff Buckley Insurance Agency is an independent insurance agency serving Wylie, Texas and the surrounding areas. As an independent agency, we have access to dozens of personal and commercial insurance carriers, allowing us to find you the best coverage at competitive rates.
Our Expertise
We offer a comprehensive range of insurance solutions to meet your individual needs, including:
Personal Insurance
- Homeowners Insurance
- Auto Insurance
- Recreational Insurance
- Scheduled Personal Property Insurance
- Life Insurance
Business Insurance
- General Liability Insurance
- Commercial Property Insurance
- Business Auto Insurance
- Contractor's Equipment Insurance
- Employment Practices Liability Insurance
- Cyber Liability Insurance
- Professional Liability Insurance
Our Values
- Integrity: We act with honesty and transparency in all our interactions.
- Dedication: We are committed to providing personalized attention and finding you the best coverage.
- Customer Focus: Your needs are our top priority. We are dedicated to building strong relationships with our clients.
- Community Involvement: We value being active members of our community.
Our Commitment
At Jeff Buckley Insurance Agency, we believe in building lasting relationships with our clients. We are dedicated to providing:
- Personalized attention: We take the time to understand your unique needs and goals.
- Prompt communication: We respond to your inquiries and concerns quickly and efficiently.
- Competitive rates: We negotiate on your behalf to find you the best possible coverage at a competitive price.
- Expert guidance: Our experienced agents can answer your questions and help you make informed decisions about your insurance coverage.
Overall Experience
The reviews highlight the agency's exceptional customer service, with many clients praising the staff's professionalism, responsiveness, and friendliness.
Customer Service
- Positive Comments:
+ Many reviewers praised Jeff, Andrew, and other staff members for their helpfulness, professionalism, and efficiency.
+ They were commended for being knowledgeable, responsive, and patient in answering questions and explaining policies.
- Negative Comments:
+ One reviewer was dissatisfied with the agency's handling of a claim, stating that they did not care about their clients' finances.
Policy and Pricing
- Positive Comments:
+ Many reviewers appreciated the agency's ability to find them great rates and save them money on their insurance policies.
+ They were also praised for their thorough explanations of policy coverages and options.
- Negative Comments:
+ One reviewer mentioned that the agency did not pay $35,000 worth of repair bills after a pipe burst, which led to a negative experience.
Recommendations
- Many reviewers highly recommend the agency for their insurance needs, citing the staff's exceptional service and ability to find them great rates.
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