Protecting your family the way I do my own, one policy at a time
At Katie Martin State Farm Insurance Agency, we are dedicated to providing exceptional service and expertise to our clients, ensuring they have the right insurance coverage to protect their family and assets. As a local Bellbrook Agent, I, Katie Martin, have been serving the community for over 9 years, earning a 4.9-star rating on Google from 88 reviews. I take pride in being a dedicated wife, mother of two beautiful daughters, and a passionate advocate for my clients.
Our Services
As a multi-line insurance agency, we offer a wide range of insurance products to cater to the diverse needs of our clients. Our services include:
- Auto Insurance: We provide comprehensive auto insurance coverage to protect your vehicle against accidents, theft, and other hazards.
- Homeowners Insurance: Our homeowners insurance policies offer mortgage protection, liability coverage, and coverage for personal property.
- Condo Insurance: Whether you're a condo owner or renter, our condo insurance policies will provide you with the necessary coverage for your personal belongings and liability.
- Renters Insurance: As a renter, it's essential to have renters insurance to protect your personal belongings and liability. We offer comprehensive renters insurance coverage.
- Business Insurance: We provide business insurance coverage for small business owners, including liability insurance, property insurance, and workers' compensation insurance.
- Life Insurance: Our life insurance coverage options include term life insurance, whole life insurance, and universal life insurance policies.
- Health Insurance: We offer health insurance plans for individuals, families, and businesses.
- Pet Insurance: Our pet insurance policies provide coverage for veterinary expenses, including accidents, illnesses, and accidents.
- Boat Insurance: We offer comprehensive boat insurance coverage to protect your watercraft against accidents, theft, and other hazards.
- Other Products: In addition to our insurance services, we also offer banking, mutual funds, and annuities through our partners.
Mission
At Katie Martin State Farm Insurance Agency, our mission is to provide exceptional service, expert advice, and personalized attention to our clients. We're committed to helping our clients achieve their financial goals and protect their family's well-being.
Meet Our Team
As a trusted partner in your insurance needs, I'm proud to be surrounded by an exceptional team of dedicated professionals. Our team consists of:
- Tammy Ball: Team Leader with over 30 years of insurance experience and a part of the Huber Heights community.
- Bridgette Yager: Agent's Executive Assistant with over 15 years of insurance experience and a resident of Middletown.
- Kristy: Operations Manager responsible for ensuring our clients receive timely and personalized attention.
Join Our Team
We're always looking for talented and dedicated individuals to join our team. If you're passionate about providing exceptional service and dedication to customers, please don't hesitate to reach out to us.
Exceptional Customer Service
The numerous 5-star reviews highlight the exceptional customer service provided by the insurance agency. Reviewers praise the agency's customer service, citing responsive and knowledgeable agents who take the time to understand their needs and provide thorough explanations.
Personal Touch
Several reviewers mention the personal touch they receive from agents, such as Tammy and Katie, who go above and beyond to help with their insurance needs. These agents are described as personable, professional, and caring, making the customer experience more enjoyable and stress-free.
Efficient Claims Process
Reviewers who have filed claims praise the agency's efficient process, citing seamless experiences with claims handling. Olivia is specifically mentioned as a helpful agent who guides clients through the claims process and ensures that they receive the necessary assistance.
Cost Savings
Many reviewers express their gratitude for the cost savings they experience by switching to this insurance agency. Agents are able to find better rates and policies for their clients, saving them money and providing peace of mind.
Long-Term Relationships
The reviews indicate that many clients have been with the agency for years, building long-term relationships with agents like Katie, Tammy, and Olivia. This suggests that the agency prioritizes customer loyalty and retention.
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