Empowering Your Future, One Policy at a Time
At El Amor Insurance, we are committed to being one of the premier independent insurance agencies in the DFW area. Our mission is to provide our customers with the best insurance value and service available, while maintaining the highest ethical standards and credibility with our clients, carriers, and the public.
Our goal is to provide exceptional service with integrity and accountability, earning the trust and loyalty of our clients. We believe that by providing competitive rates and comprehensive coverage, we can help our clients reduce their risks and protect their assets. Whether you're a homeowner, a business owner, or an individual seeking insurance protection, we have the expertise and experience to tailor a policy that meets your unique needs.
Our Services
At El Amor Insurance, we specialize in providing a wide range of insurance services to our clients. Our services include:
Auto Insurance
We offer customized auto insurance policies that provide comprehensive coverage for your vehicle, including liability, collision, and comprehensive coverage. Our knowledgeable agents will work with you to design a policy that meets your specific needs and budget.
Home Insurance
We understand the importance of protecting your home and assets. Our home insurance policies provide comprehensive coverage for your dwelling, personal property, and liability. Our agents will work with you to customize a policy that meets your unique needs and budget.
Commercial Insurance
If you're a business owner, we can help you protect your business with comprehensive commercial insurance policies. Our policies provide coverage for a variety of business risks, including property damage, liability, and employee-related risks.
Payment and Claims
At El Amor Insurance, we understand that accidents can happen at any time. That's why we have a streamlined claims process to ensure that you receive the help you need quickly and efficiently. Our experienced claims adjusters will work with you to resolve your claim in a fair and timely manner.
Customer Support
At El Amor Insurance, we're committed to providing exceptional customer service. Our dedicated team of agents and adjusters are available to assist you with any questions or concerns you may have. We're here to help you every step of the way.
Overall Experience
The reviews from satisfied and dissatisfied customers provide a mixed picture of the company's performance. While some customers had a positive experience, others were left unhappy.
Satisfied Customer
The only positive review comes from Vanessa Bolivar, who rated the company 5 stars. She was "really satisfied with customer service and great price specials" and praised the company as an "excellent insurance place to get insurance".
Dissatisfied Customers
On the other hand, Katie Crane and Kristina Ancona had a terrible experience with the company. Katie gave the company a 1-star rating and left a scathing review, warning customers not to use the company. She alleged that the company refused to reimburse her for the remaining months of insurance after her vehicle was totaled, despite having paid for 6 months in full. Kristina also gave the company a 1-star rating, complaining about the poor customer service she received when she tried to get a letter of experience from the company. She accused the customer service representative of being rude and refusing to help her.
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