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Business Details
43 Years
experience
Trusted Employee Benefits Consulting Services
Since 1983, Johnson & Dugan has prioritized delivering tailored employee benefits solutions, distinguishing itself from firms offering generic approaches. Our team of seasoned professionals leverages deep industry partnerships and a broad service portfolio to design customized benefits programs that align with clients' strategic goals. We specialize in strategic planning, cost optimization, compliance management, and employee communication, ensuring organizations navigate the complexities of benefits administration with confidence. Our commitment to technological innovation streamlines program implementation and maintenance, while our role as a trusted liaison between clients and vendors enhances operational efficiency.

Recognized as a Mployer Advisor Top Employee Benefits Consultant in the San Francisco Bay Area, we combine decades of experience with a client-centric philosophy to reduce HR workloads and improve organizational efficiencies. Our fiduciary responsibility in retirement plan management, coupled with ongoing education and compliance training, underscores our dedication to delivering sustainable, compliant solutions that meet evolving workforce needs.
Services
Strategic Planning Group Retirement Plans Technology Solutions Compliance Management Employee Communications Retirement Plan Fiduciary Support Health Benefits Administration International Benefits Alternative Funding Strategies COBRA Administration
Details
  • Year established: 1983
Highlights and features
  • Customized benefits solutions tailored to your specific needs
  • Deep-rooted industry partnerships for comprehensive service offerings
  • Proven track record serving San Francisco Bay Area businesses since 1983
  • Specialized fiduciary support for 401(k) retirement plans
  • Award-winning service recognized by Mployer Advisor
What people say
Award-winning service Expertise in benefits planning Long-term client relationships Customized solutions available Strong compliance knowledge
Services
Employee Benefits Consulting
Our employee benefits consulting service helps organizations design and implement comprehensive benefits programs tailored to their specific workforce needs. We analyze current offerings, identify cost-saving opportunities, and recommend customized solutions that align with business objectives. With expertise in all major benefit categories including medical, dental, vision, and voluntary benefits, we ensure clients maintain competitive offerings while managing costs effectively.
Group Retirement Plans
Specializing in 401(k) qualified retirement plans, we provide end-to-end management from initial design to ongoing fiduciary support. Our team offers investment advisory services, compliance monitoring, and participant education programs. As a registered 3(21) fiduciary, we help clients navigate complex retirement plan regulations while optimizing their programs for long-term success and employee satisfaction.
Compliance Management
Our compliance management service ensures organizations stay current with evolving benefits-related regulations. We provide ongoing monitoring, documentation support, and staff training to maintain adherence to ERISA, ACA, and other applicable requirements. Through proactive compliance strategies and regular audits, we help clients mitigate legal risks and avoid costly penalties associated with non-compliance.
Technology Solutions
We implement and manage technology platforms that streamline benefits administration processes. From online enrollment systems to vendor management tools, our technology solutions enhance efficiency and accuracy. Our team provides implementation support, system integration, and ongoing optimization services to ensure clients maximize the value of their benefits technology investments.
Employee Communications
Our employee communication services help organizations effectively convey benefits information to their workforce. We develop customized communication strategies, create educational materials, and implement engagement programs that improve understanding and utilization of benefits offerings. Through targeted messaging and multi-channel delivery, we help clients maximize the value of their benefits investments while improving employee satisfaction.
People
Michael R. Johnson
Principal Chief Executive Officer
Co-founder with over 40 years in benefits consulting. Former executive at major insurance firms, established Johnson & Dugan in 1988 after successful industry career.
Kathleen A. Dugan
Principal (Retired)
Co-founder and former COO with expertise in employee communications and benefits education. Developed comprehensive benefits materials and taught HR certification courses for 10 years.
J. Douglas Hessel
Principal
35+ years in employee benefits with focus on Silicon Valley companies. Expertise in plan design and serving public companies and non-profits since joining Johnson & Dugan in 1995.
Virginia K Sutton
VP of Retirement Plans Practice
Specialist in 401(k) plans with 25+ years experience. Recognized NAPA Top Women Advisor, provides fiduciary investment advice and compliance expertise for qualified retirement programs.
Niko Washington
VP of Employee Benefits Practice
25-year benefits industry veteran with expertise in strategic planning and health benefits legislation. Former insurance carrier representative providing comprehensive benefits consulting services to diverse client base.
Questions
What employee benefits services do you offer?
We provide comprehensive services including health benefits, retirement plans, compliance management, technology solutions, and customized communication programs tailored to organizational needs.
How do you customize benefits programs?
We assess your organization's specific needs, workforce demographics, and budget to create tailored solutions that align with your business objectives and employee expectations.
Do you serve businesses outside California?
While based in Redwood City, we serve clients nationwide through our United Benefit Advisors partnership with 200+ offices across the US and Canada.
How do you handle compliance requirements?
Our team provides ongoing compliance monitoring, documentation support, and staff training to ensure adherence to ERISA, ACA, and other applicable regulations.
What makes you different from other consultants?
We combine local expertise with national resources, offering personalized service while leveraging UBA's extensive industry data and benchmarking capabilities.
How do you support retirement plan management?
We offer full-service retirement plan consulting, including fiduciary support, investment advisory services, compliance monitoring, and participant education programs.
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