Choose local. Choose independent. Choose Firm Insurance Agency, LLC.
At Firm Insurance Agency, LLC, we believe that buying insurance is more than just a great price, you need the right coverage. That's why we take the time to understand your unique needs and provide personalized solutions to protect the things that are important in your life.
Our Story
Firm Insurance Agency, LLC is an independently owned and locally operated insurance agency in East Syracuse, New York. We've been helping the Syracuse and East Syracuse communities, as well as all of New York, compare and save on insurance since 1997. As an independent agency, we work for you, not the insurance carriers we represent, allowing us to find you the best value on auto insurance, home insurance, business insurance, and more from many of New York's most trusted carriers.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance: From classic cars to motorcycles, boats, and RVs, we'll help you find the right coverage for your vehicle.
- Home Insurance: Protect your home, condo, or rental property with our comprehensive home insurance policies.
- Business Insurance: We'll help you find the right coverage for your business, including business owners policies, commercial property, commercial umbrella, general liability, and more.
- Health Insurance: Get the coverage you need with our individual and group health insurance plans.
- Employee Benefits: Our Limestone Planning Group division specializes in employee benefits, including health, life, and disability insurance.
- And More: We also offer flood, earthquake, umbrella, and workers' compensation insurance, as well as surety bonds and other specialty insurance products.
Why Choose Us?
At Firm Insurance Agency, LLC, we believe in building personal relationships with our clients. We're not just a toll-free number; we're your neighbors, and we care about providing you with the best possible service. We're dedicated to finding you the right coverage at the right price, and we'll take the time to answer all your questions and concerns.
Overall Impression
Both reviewers had a very positive experience with Patty and her team. They highlight the expertise, friendly demeanor, and competitive pricing of the agency.
Comprehensive Insurance Plans
Heather Buck Barber mentions that Patty was able to provide a more comprehensive plan for less money after reviewing their insurance. This suggests that Patty and her team went above and beyond to ensure their clients received the best possible coverage.
Exceptional Customer Service
Both reviewers praise the level of service they received from Patty and her team. Heather specifically mentions that they have been guided through changes while keeping their best interests in mind, showing a high level of care and attention.
Staff Knowledge and Friendliness
Dan Jeffery emphasizes the staff's knowledge and friendliness. He notes that the staff is always helpful, which suggests a high level of customer service and a willingness to assist with any questions or concerns.
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