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Our Mission
Our local State Farm agency is dedicated to empowering our clients in Norman and beyond. We believe in building lasting relationships, offering personalized insurance solutions, and providing exceptional customer service. We are committed to understanding your unique needs and delivering customized coverage options that meet your individual and family goals.
Who We Are
Led by experienced agent Julia Chew, our team boasts over 123 years of combined experience in the insurance industry. We have been recognized as the "Best Insurance Agency" and "Best Insurance Agent" in the area, receiving numerous awards for our commitment to customer service and coverage excellence.
Our Expertise
We specialize in:
Personal Insurance
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
Business Insurance
- Business Insurance
Financial Services
- Life Insurance
- Health Insurance
- Financial Planning & Investments
Our Values
Our core values guide everything we do:
- Integrity: We prioritize honesty, transparency, and ethical practices.
- Customer Focus: We value building strong relationships and providing personalized service.
- Community Involvement: We are dedicated to supporting and contributing to our community.
- Expertise: We stay updated on industry trends and offer tailored solutions.
- Empowerment: We guide our clients through the process and empower them to make informed decisions.
Why Choose State Farm with Julia Chew Agency?
- Experienced and dedicated team with extensive knowledge of insurance products and local requirements.
- Personalized approach to understanding your unique needs and goals.
- Comprehensive coverage options to meet your specific requirements.
- Commitment to exceptional customer service and personalized attention.
- Strong community involvement and active participation in local events.
Exceptional Customer Service
The reviewers consistently praise the exceptional customer service provided by Julia Chew's State Farm office. The staff is described as responsive, helpful, kind, and professional. Many reviewers mention specific staff members, such as Julia, Andrea, Terrie, Mallory, Hollee, Jordan, and others, who have gone above and beyond to assist them with their insurance needs.
Competitive Pricing and Insurance Products
Reviewers also praise the competitive pricing and insurance products offered by Julia Chew's State Farm office. Many mention that they were able to lower their premiums or find better coverage options compared to other providers. The staff is commended for their knowledge and ability to explain complex insurance concepts in a clear and concise manner.
Personalized Experience
Many reviewers appreciate the personalized experience they received from Julia Chew's State Farm office. The staff takes the time to understand their individual needs and provides tailored solutions to meet those needs. Reviewers feel valued and cared for, rather than just being another policyholder.
Resolution of Issues
In one instance, a reviewer had a negative experience initially, but was pleasantly surprised when the office took their concerns to heart and resolved the issue promptly. This shows that the office is committed to customer satisfaction and will work to resolve any issues that may arise.
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