Business Details
30 Years
experience
Your Trusted Insurance Partner in Sidney & Oneonta, NY
Neighbors Insurance has served communities across Upstate New York since 1996, providing comprehensive personal and commercial insurance solutions. Founded by Scott Smith in Sidney, NY, our agency began with a commitment to personalized service and has grown to include a second office in Oneonta while maintaining our core values of expertise and care. Our team of licensed professionals brings decades of combined experience in auto, home, business, and specialty insurance lines, working with over 20 top-rated carriers to secure competitive pricing for clients. We prioritize understanding each client's unique needs through direct consultation rather than automated systems, ensuring tailored coverage recommendations.Our service model combines traditional face-to-face interactions with modern conveniences like virtual transactions and a dedicated mobile app for policy management. Recognized for exceptional customer service through multiple generations of local clients, we maintain strong community ties while continuously adapting to industry advancements. Our claims assistance process emphasizes transparency and support, guiding policyholders through every step of their insurance needs. With deep roots in the region since our founding, we remain committed to safeguarding both individual and business assets through comprehensive risk management strategies.
Services
Auto Insurance
Homeowners Insurance
Commercial Insurance
Motorcycle Insurance
Flood Insurance
ATV/Snowmobile Insurance
Boat Insurance
Renters Insurance
Landlord Insurance
Classic Car Insurance
Details
- Year established: 1996
Highlights and features
- We have over 25 years of experience providing insurance solutions in New York
- Our team includes licensed agents with specialized expertise in personal and commercial lines
- We represent 20+ top-rated insurance carriers to find you the best coverage
- Our independent agency model ensures unbiased policy recommendations
- We offer 24/7 policy access through our free mobile app for iOS and Android
What people say
Saved hundreds of dollars
Professional friendly place
Great prices and service
Exceptional customer service
Super helpful
Services
Auto Insurance
Our auto insurance solutions protect vehicles and drivers across New York State. We offer comprehensive coverage options including collision, liability, and uninsured motorist protection while helping clients understand how factors like driving history and credit score impact premiums. Our team works with multiple carriers to find competitive rates while ensuring adequate protection for personal and business vehicles.
Homeowners Insurance
We provide customized homeowners insurance policies that protect primary residences and valuable assets. Coverage includes dwelling protection, personal property coverage, and liability protection while offering specialized options for seasonal properties and flood insurance. Our agents help clients understand policy components like deductibles and scheduled personal property coverage to ensure complete protection for their most valuable investments.
Commercial Insurance
Our commercial insurance services protect New York businesses through comprehensive policies including business owners policies, liability coverage, and workers compensation. We offer specialized protection for commercial vehicles, equipment breakdowns, and cyber liability while providing surety bonds and professional liability coverage. Our approach combines risk assessment with tailored solutions to protect diverse business operations across the region.
Motorcycle Insurance
We offer specialized motorcycle insurance coverage that protects riders and their vehicles through comprehensive, collision, and liability options. Our policies include coverage for custom parts, roadside assistance, and total loss protection while addressing unique risks associated with motorcycle ownership. Our agents help clients understand coverage options for various riding scenarios and vehicle types.
Flood Insurance
Our flood insurance solutions address critical coverage gaps in standard homeowners policies. We help property owners in flood-prone areas secure protection against water damage from natural disasters through specialized policies that cover structural damage and personal property losses. Our team educates clients about flood zone requirements and helps implement risk mitigation strategies to protect their properties.
People
Scott Smith
Owner
Scott founded Neighbors Insurance in 1996 after working with a major insurance company. He holds a Bachelor's degree from SUNY Cortland and has over 25 years of industry experience. Scott focuses on maintaining the agency's community-oriented approach while overseeing strategic growth initiatives.
Brenda Curtis
Personal Lines Manager
Brenda has been with the agency since its founding in 1996. As a licensed personal lines agent, she specializes in creating customized insurance solutions for homeowners and drivers. With over 25 years of experience, she combines technical expertise with personalized service to meet client needs.
Dawn Derr
Commercial Lines Manager
Dawn has specialized in commercial insurance for 16 years. She helps business owners understand complex coverage requirements while finding cost-effective solutions. Her expertise includes risk assessment and policy customization for diverse industries across Upstate New York.
Cierra Strub
Licensed Personal Lines Agent
Cierra joined the team in 2021 as a customer service specialist and personal lines agent. She assists clients with policy management and coverage selection while maintaining a focus on clear communication and timely service delivery for homeowners and drivers.
Hannah Pidgeon
Auto & Home Specialist
Hannah has served as the Oneonta office's personal lines representative for five years. She specializes in helping local residents find appropriate coverage for their vehicles and homes while maintaining the agency's commitment to personalized service and competitive pricing.
Questions
How do you help clients find the best insurance rates?
We compare policies from 20+ top-rated carriers to find competitive pricing while ensuring adequate coverage for each client's specific needs.
What types of insurance do you offer?
We provide auto, home, motorcycle, boat, commercial, flood, and specialty insurance policies tailored to individual and business needs.
Can I manage my policy online?
Yes, our free mobile app allows policyholders to access documents, file claims, and manage payments from iOS and Android devices.
How do I file a claim?
Contact the insurance carrier directly using the numbers provided on our website, or reach out to our office for assistance with the claims process.
Do you serve areas outside Sidney and Oneonta?
We provide insurance services throughout New York State with virtual transaction capabilities for added convenience.
What sets you apart from other agencies?
Our combination of local expertise, multiple carrier options, and personalized service approach creates unique value for policyholders.
