Business Details
50+ Years
experience
Your Trusted Insurance Partner in Waukesha, WI
Founded in 1919, Partners Mutual Insurance operates as a mutual insurance company dedicated to providing superior customer service and innovative insurance solutions. With a regional presence across 13 states, we specialize in personal and commercial insurance products, including auto, homeowners, businessowners, and umbrella policies. Our independent agent distribution model ensures clients receive tailored coverage options that meet their unique needs. Headquartered in Waukesha, Wisconsin, we maintain local offices in key markets to ensure prompt claims handling and personalized support. Our financial strength rating of A (Excellent) from A.M. Best reflects our commitment to stability and policyholder protection.Through decades of experience, we have built a reputation for efficient claims resolution, transparent communication, and community-focused service. Our team of seasoned professionals brings deep expertise in risk management and underwriting, ensuring comprehensive protection for individuals, families, and businesses. We prioritize policyholder interests through competitive pricing, flexible payment options, and a dedication to resolving claims fairly and promptly. Our regional structure enables us to combine national resources with local market knowledge, delivering insurance solutions that truly meet the evolving needs of our communities.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Umbrella Policy
Cyber Liability Insurance
Details
- Year established: 1919
Highlights and features
- Mutual company structure prioritizes policyholder interests over shareholder profits
- Independent agent network provides unbiased coverage comparisons and competitive pricing
- Regional presence with local offices ensures personalized service and quick claims response
- A.M. Best A (Excellent) financial strength rating demonstrates long-term stability
- Specialized insurance products for unique risks including cyber liability and equipment breakdown
Associations and certifications
- A.M. Best
What people say
Smooth and professional
Responsive and professional
Paid quick
Very helpful
Confidence in provider
Services
Auto Insurance
Our auto insurance policies provide comprehensive protection for personal and commercial vehicles. Coverage includes liability for bodily injury and property damage, collision and comprehensive coverage, uninsured motorist protection, and medical payments. We offer flexible deductible options and specialized features like waived windshield replacement deductibles. Our policies ensure legal compliance while protecting against financial losses from accidents, theft, or natural disasters.
Homeowners Insurance
Homeowners insurance safeguards your property and belongings against common risks like fire, theft, and weather damage. Policies cover dwelling reconstruction costs, personal property replacement, liability protection, and additional living expenses during repairs. We offer customizable coverage limits, valuable endorsements for high-value items, and specialized protection options to meet diverse homeowner needs across 13 states.
Business Insurance
Our business insurance solutions protect companies with tailored commercial auto, property, general liability, and workers' compensation policies. The Businessowners Program combines essential protections while specialized options like cyber liability and equipment breakdown coverage address modern business risks. We serve diverse industries through independent agents who help match businesses with optimal coverage combinations and risk management strategies.
Umbrella Policy
Umbrella policies provide critical additional liability protection beyond standard auto and homeowners policies. This coverage kicks in when primary policy limits are exhausted, protecting against catastrophic losses from lawsuits or major accidents. Available for both personal and commercial policies, it offers cost-effective asset protection for high-net-worth individuals and businesses facing elevated liability risks.
Cyber Liability Insurance
Cyber liability insurance addresses digital risks for businesses handling sensitive data. This coverage protects against financial losses from data breaches, network security failures, and cyber attacks. Given that 62% of data breaches affect small businesses, our policies help cover legal expenses, notification costs, and business interruption losses while supporting compliance with data protection regulations.
People
David M. Zeller
President
David Zeller leads Partners Mutual Insurance with 30 years of underwriting expertise. Holding CPCU and AU designations, he previously managed commercial and personal lines underwriting. He focuses on profitable growth and agent relationships while maintaining community involvement through youth sports coaching and family activities.
Mark H. Ewert
Executive Vice President & Secretary
Mark Ewert serves as COO and Chief Operating Officer with 28 years of insurance leadership. Holding CPCU and CIC credentials, he oversees operations and vendor management while maintaining active roles in insurance industry associations and community theater organizations.
Questions
What factors affect my auto insurance premium?
Premiums depend on coverage levels, deductibles, vehicle usage, driver history, location, and vehicle type. Claims history and state-mandated rate changes also impact costs.
Does my policy cover rental cars?
Collision coverage extends to rentals in the US/Canada. Consider rental company coverage for zero-deductible options or credit card protections with careful review of terms.
How should I insure valuable items in my home?
Schedule high-value items like jewelry or art through policy endorsements. Maintain detailed inventories with receipts stored securely to ensure proper replacement in case of loss.
What business insurance coverages are essential?
Most businesses need commercial auto, property, and general liability. Cyber liability and workers' compensation are critical for many, with umbrella policies recommended for additional protection.
How does the claims process work?
Report claims through your agent or directly to our team. Adjusters will evaluate damage, provide timely updates, and issue payments promptly once claims are settled.
Can I get identity theft protection?
Yes, add identity theft coverage through our PennPac plans. This endorsement helps cover recovery costs from data breaches affecting personal information.
