Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Glens Falls, NY
DeMattos Insurance has been serving families and businesses in Northern New York State since 1972. Our agency combines decades of experience with modern technology to provide personalized insurance solutions tailored to individual needs. We represent multiple carriers to ensure competitive rates while maintaining a focus on exceptional customer service. Our team of licensed professionals specializes in home, auto, business, and specialty insurance policies. We utilize advanced rating systems to deliver instant comparisons and customized coverage options.With a commitment to transparency and client advocacy, we prioritize policyholders' interests during claims processing. Our expertise extends to risk management guidance and policy reviews to ensure ongoing protection. We maintain a dedicated office staff available for mid-year coverage assessments and immediate claims assistance. Our reputation as a trusted local agency is built on consistent, reliable service and community engagement.
Services
Home Insurance
Auto Insurance
Business Insurance
Boat Insurance
Motorcycle Insurance
Renters Insurance
Umbrella Insurance
RV Insurance
Life Insurance
Cyber Insurance
Details
- Year established: 1972
Highlights and features
- We offer 40+ years of local insurance expertise
- Our independent agency represents multiple carriers
- We provide 24/7 claims support and advocacy
- Our team offers personalized policy reviews
- We maintain transparent pricing with no hidden fees
What people say
Proven professionals
Dependable service
Competitive rates
Fast claims
Personalized approach
Services
Home Insurance
Our home insurance policies protect against property damage, liability claims, and living expense disruptions. We offer replacement cost coverage, scheduled personal property options, and flood/earthquake endorsements. Clients receive personalized risk assessments and deductible optimization guidance to ensure comprehensive protection for their primary residence.
Auto Insurance
We provide liability, collision, and comprehensive coverage options for personal and commercial vehicles. Our policies include uninsured motorist protection, roadside assistance, and multi-car discounts. We help clients optimize coverage limits based on asset protection needs and driving patterns while maintaining competitive premium rates.
Business Insurance
Our business insurance solutions combine property, liability, and cyber protections into customized packages. We offer specialized policies for home-based businesses, commercial vehicles, and professional liability exposures. Clients benefit from risk management consultations and business continuity planning services tailored to their industry requirements.
Boat Insurance
We provide comprehensive protection for boats up to 18 feet with coverage for hull damage, trailer losses, and equipment theft. Our policies include on-water liability protection and seasonal storage options. We offer competitive pricing for newer vessels and bundling opportunities with existing home or auto policies.
Motorcycle Insurance
Our motorcycle insurance covers customized bikes and ATVs with options for collision, liability, and medical payments. We offer specialized policies for vintage motorcycles and seasonal riders. Clients receive personalized rate adjustments based on riding experience, safety training, and storage practices.
People
Tony DeMattos Sr.
President
With over 40 years in the insurance industry, Tony established DeMattos Insurance in 1972. He oversees agency operations and maintains key carrier relationships while mentoring the next generation of insurance professionals.
Tony DeMattos Jr.
Vice President
As second-generation leader, Tony Jr. manages daily operations and client relations. He specializes in commercial insurance solutions and has expanded the agency's digital service capabilities while maintaining personalized client interactions.
Mike Melucci
Agent/Owner
Mike brings 25+ years of experience in personal lines insurance. He focuses on home and auto policy customization, emphasizing risk mitigation strategies and coverage optimization for Northern New York's unique climate challenges.
Sandy Ash
Customer Service Representative
Sandy has served clients for 18 years, specializing in policy renewals and claims coordination. She ensures seamless communication between policyholders and underwriters while maintaining detailed client records for efficient service delivery.
Chris Zak
Customer Service Representative
Chris handles new policy acquisitions and coverage comparisons. He assists clients with deductible selection and explains complex insurance terminology through clear, practical examples tailored to individual circumstances.
Questions
What types of insurance does DeMattos offer?
We provide home, auto, business, motorcycle, boat, RV, renters, umbrella, life, cyber, and professional liability insurance policies.
How quickly can I get a claim processed?
Our claims team prioritizes immediate response with dedicated support throughout the settlement process to ensure timely resolution.
Do you offer multi-policy discounts?
Yes, bundling home and auto policies or combining personal and business coverage qualifies for significant premium savings.
Can I manage policies online?
We provide digital tools for policy access, payment processing, and document retrieval while maintaining personal agent support.
What if I need coverage outside Northern NY?
While our office serves Northern New York primarily, we can assist with coverage options for secondary properties or business operations in adjacent regions.
How do you help with premium savings?
We analyze your specific needs to recommend appropriate coverage limits, deductible adjustments, and available discounts for optimal value.