Get the insurance coverage you deserve with integrity and service
Welcome to OakTrust Insurance Agency, a full-service agency that provides comprehensive business and personal insurance services. Established in 2003, we have been serving the Mississippi Gulf Coast and the entire state of Mississippi with the mission of protecting families and businesses. Our promise is to deliver great insurance services at great prices, backed by our commitment to exceptional customer service.
Our Services
At OakTrust Insurance Agency, we offer a wide range of insurance services, including:
- Personal Insurance: We provide customized insurance solutions tailored to your unique needs and budget. Our personal insurance offerings include auto insurance, homeowners insurance, renters insurance, condo insurance, mobile home insurance, vacant dwelling insurance, flood insurance, umbrella insurance, and life insurance.
- Vehicle Insurance: Our vehicle insurance services protect you and your assets, with coverage options for cars, boats, motorcycles, RVs, classic cars, and off-road vehicles. Our team will help you choose the proper coverage limits you need to protect your assets and provide you with the most reasonable rates.
- Property Insurance: Whether you need coverage for your home, business, or rental property, we have you covered. Our property insurance options include homeowners insurance, commercial property insurance, business owner's package, restaurant insurance, landlord insurance, and inland marine insurance. Our policies protect and build your business, enhancing your confidence in running your business without worrying about inadequate insurance coverage.
- Commercial Insurance: Protect and build your business with our customized commercial insurance solutions. Our commercial insurance options include commercial car insurance, commercial property insurance, business owner's package, restaurant insurance, commercial umbrella insurance, landlord insurance, general liability, workers compensation insurance, farm & ranch insurance.
- Resources: We understand that insurance can be complex and overwhelming. That's why we provide resources to help you make informed decisions. Our resources include the latest news, carrier information, and frequently asked questions about life, auto, motorcycle, and business insurance. We're here to help you understand your insurance options and make the right choices for yourself, your family, or your business.
Why Choose OakTrust Insurance Agency?
As an independent insurance agency, OakTrust Insurance Agency represents several insurance companies, ensuring that we have your best interest in mind. Our team provides customization, choice, and superior service, researching your options and designing a personalized, competitively priced insurance protection program for you. We're here for you, should you ever suffer a loss, to make sure your claim is settled quickly and fairly. Our promise is to fulfill the insurance promise of getting you back on your feet if something unexpected happens.
Choose OakTrust Insurance Agency for:
- Choice: We work with a wide range of quality, reliable insurance companies and can provide coverage options for any business or personal insurance need.
- Service: We take care of our customers like family. We're here for you - whether to provide a rate, assist with a claim, expand your coverage, or just answer questions.
- Experience: Our staff has been working in the industry for many years. We offer guidance and help you make the right decisions for yourself, your family, or your business.
- Reasonable Prices: We search multiple carriers to find you the most affordable coverage.
Get a Free Quote Today
Let us show you the value of having an independent insurance agent work with you! Whether you want to save money, make sure you have the correct coverages, or talk about how life changes may impact your needs, we've got you covered! Contact us or visit us at any of our four locations.
Poor Customer Service and Unsatisfactory Experience
The reviewers share a similar sentiment of disappointment with Bishop Insurance and its affiliates. They report frequent issues with customer service, lack of clear communication, and increases in premiums without notice.
Difficulty in Getting Clear Information and Responsiveness
Several reviewers mentioned encountering difficulty in getting clear information about their policies and rates. Rita V. was not notified of a large increase in her home insurance premium, and Raegon S. was informed that a different company, Merkel Ins, was handling their policy, despite never receiving a policy from them. K. C. and The D. also expressed frustration with the lack of timely responses from agents, with one reviewer waiting a month for quotes that were never provided.
Lack of Transparency and Increases in Premiums
The reviewers were also unsatisfied with the company's handling of rate increases. Rita V. experienced annual premium increases, and The D. was only provided with one quote for deductible levels that were not suitable for their policy.
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