Delivering exceptional service, protecting your future
Del Toro Insurance is a trusted name in the Miami community, providing comprehensive insurance solutions to individuals and businesses for over 25 years. We pride ourselves on offering personalized attention, competitive rates, and a wide range of coverage options to meet your unique needs.
Our Expertise
Del Toro Insurance understands the diverse insurance needs of residents and businesses in South Florida. Our team of experienced and licensed agents will work with you to identify potential risks and tailor an insurance plan that offers comprehensive protection at competitive rates.
Personal Insurance
- Auto Insurance: Comprehensive coverage for all types of vehicles and drivers.
- Homeowners/Renters Insurance: Protection against unexpected events like fire, theft, or damage.
- Life Insurance: Secure your loved ones in the event of your passing.
- Health Insurance: Access to quality healthcare at affordable rates.
Business Insurance
- Business Insurance: Customized coverage tailored to your specific industry and operations.
- Workers' Compensation: Protection for employees against workplace injuries.
- Commercial Auto Insurance: Comprehensive coverage for your business vehicles.
- General Liability Insurance: Protection against potential lawsuits and injuries arising from your business operations.
Learning Center & Resources
Del Toro Insurance is committed to empowering our clients with knowledge and resources to make informed insurance decisions. Our Learning Center offers valuable information on various insurance topics, including:
- Selecting the right insurance for your new business
- Understanding the recommended amount of auto insurance in Florida
- Choosing the best health insurance plan for your needs
Our Mission
Our mission is to provide our clients with peace of mind by:
- Delivering courteous and friendly service.
- Providing prompt and accurate premium quotations.
- Finding options to reduce your insurance costs.
- Responding to your phone calls promptly.
- Being truthful, honest, and fair in all our interactions.
- Providing professional advice on your insurance program.
- Taking the time to listen to your needs and concerns.
- Maintaining high business standards.
Choose Del Toro Insurance for comprehensive coverage, personalized service, and competitive rates. Contact us today and discover the peace of mind that comes with being adequately insured!
Company Performance and Policy Handling
Reviews highlight poor company performance and policy handling. One reviewer's policy was canceled, and they were blamed for the loss of coverage despite making payments on time. The company requested the reviewer to sign a document to reinstate their policy, but the document inaccurately stated that the cancellation was the reviewer's fault.
Customer Service Experience
Customers have had extremely poor experiences with the company's customer service. One reviewer described it as the "WORST CUSTOMER SERVICE EVER!" Another reviewer was rushed to sign a document while working and was not accommodated despite explaining their situation. When customers request to speak to a supervisor, they are often transferred to another agent who is unable to assist them.
Positive Exception
However, one reviewer had a positive experience with the company's sales department, specifically with Yailen, who provided affordable full coverage insurance with competitive rates and a smooth process.
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