Business Details
50+ Years
experience
Your Trusted Insurance Partner in Marlborough, MA
Established in 1928, Downey Insurance Group has grown from a small Marlborough office to become one of the oldest and most respected insurance agencies in the region. With three generations of experience, we combine deep industry knowledge with a commitment to personalized service. Our team prioritizes prompt, professional support, competitive pricing, and knowledgeable guidance to meet diverse insurance needs. We maintain a positive, client-focused attitude while offering fully automated claims processing for efficiency.As a family-held corporation, we value long-term relationships and community trust. Our partnerships with top carriers like Plymouth Rock Assurance and MAPFRE Insurance ensure access to comprehensive coverage options. We emphasize transparency, convenience, and tailored solutions for both personal and business clients across Massachusetts and New England.
Services
Auto Insurance
Home Insurance
Business Insurance
Life Insurance
Church Insurance
Financial Services
Commercial Property
Commercial Vehicle
Workers Compensation
Bond Insurance
Details
- Year established: 1928
Highlights and features
- We offer over 90 years of local insurance expertise
- Our team provides fully automated, efficient claims service
- We maintain partnerships with top-rated insurance carriers
- We deliver competitive pricing with personalized coverage options
- Our staff includes licensed professionals with industry certifications
What people say
Prompt service
Professional expertise
Competitive pricing
Friendly staff
Efficient claims
Services
Auto Insurance
We provide comprehensive auto insurance coverage protecting vehicles against accidents, theft, and natural disasters. Our policies include liability, collision, and comprehensive coverage options with customizable deductibles. We help clients secure competitive rates through partnerships with top-rated carriers while ensuring compliance with Massachusetts and New England regulations.
Home Insurance
Our homeowners insurance protects against property damage, personal liability, and additional living expenses from covered events. We offer standard coverage for home structures, personal possessions, and liability protection. Specialized options include flood insurance, earthquake coverage, and valuable articles floaters for high-value items like jewelry.
Business Insurance
We create customized business insurance packages for companies of all sizes across New England. Our solutions combine general liability, workers' compensation, commercial auto, and property insurance. We help businesses navigate state-specific requirements while offering risk management strategies to protect against lawsuits, employee injuries, and natural disasters.
Life Insurance
We offer various life insurance options including term, whole, universal, and variable life policies. Our specialists help clients choose between temporary coverage with lower premiums or permanent policies with cash value accumulation. We provide personalized evaluations to determine the most appropriate coverage for individual financial protection needs.
Church Insurance
Our specialized church insurance programs protect places of worship with tailored property and liability coverage. We address unique risks through customized policies that include protection for buildings, congregational liability, and specialized endorsements. Our experienced team understands the operational challenges of religious organizations and provides efficient claims handling.
People
Charlie Downey
President & CEO
With over 30 years in insurance leadership, Charlie Downey oversees operations and client relationships. He holds a CIC designation and MBA, focusing on strategic growth and personalized service delivery.
Brenda Lando
VP Client Services
Brenda Lando manages client services with 25+ years of insurance experience. Certified as CISR, AIAM, and CPIA, she specializes in operational quality improvement and client satisfaction strategies.
John Dolan
Director of Financial Services
John Dolan leads financial services operations, combining insurance expertise with investment strategies. He focuses on helping clients protect assets through coordinated insurance and financial planning solutions.
Geoffrey Bazel
Managerial Accounting Executive
Geoffrey Bazel oversees accounting operations with expertise in insurance financial management. He ensures accurate policy administration and financial reporting compliance for commercial clients.
Krystalie Garmendia
Personal Lines Service Rep
Krystalie serves as personal lines specialist covering policies for clients with last names P-Z. She provides policy administration support and customer service for homeowners and auto insurance clients.
Questions
What insurance services do you offer?
We provide auto, home, life, business, church, and financial services insurance for clients in Massachusetts and New England.
Do you offer commercial insurance for small businesses?
Yes, we create customized business insurance packages including liability, workers' compensation, and commercial property coverage.
Can I combine multiple policies for discounts?
Yes, we offer multi-policy discounts when you bundle home, auto, and other insurance products together.
Are you locally owned and operated?
Yes, we've been family-owned since 1928 with offices in Marlborough, MA serving New England clients.
How quickly can I get an insurance quote?
Request a free quote online or contact us directly - our team typically provides quotes within one business day.
Videos
