At California Insurance Service, Inc., we believe that securing the right insurance policy is crucial for protecting your personal and professional endeavors. As an independent insurance agency, we have access to a vast network of top-rated insurance companies, allowing us to provide our clients with the best coverage options available. Our team of experts is dedicated to delivering exceptional service, ensuring that your insurance needs are met with the utmost professionalism and care.
Our Services
We offer a wide range of insurance solutions for both personal and commercial clients. For individuals, we provide coverage for:
- Homeowners Insurance: Protect your dream home with our comprehensive home insurance policy, which includes coverage for damage caused by natural disasters, theft, and more.
- Auto Insurance: Insure your vehicle with our auto insurance policy, which covers damage to your vehicle, as well as bodily injury or property damage to others.
- Collector Car Insurance: Whether you own a rare or a classic car, we have the perfect insurance policy for you.
- Condo Insurance: Protect your condominium unit with our condo insurance policy, which covers damage to the unit, as well as your personal property inside.
- Earthquake and Flood Insurance: Protect your property from natural disasters with our comprehensive earthquake and flood insurance policies.
- Renters Insurance: Get coverage for your personal property and liability with our renters insurance policy.
For businesses, we provide coverage for:
- Commercial Auto Insurance: Insure your fleet of vehicles with our commercial auto insurance policy, which covers damage to vehicles and liability for accidents.
- Business Owners Policy (BOP): Protect your business with our BOP, which covers property, liability, and business income.
- Commercial Property Insurance: Secure your commercial property with our comprehensive property insurance policy, which covers damage to buildings, inventory, and more.
- Commercial Umbrella: Get additional liability coverage with our commercial umbrella policy, which protects your business from sudden and unexpected losses.
- Cargo Insurance: Insure your goods in transit with our cargo insurance policy, which covers damage to your products during transportation.
- Construction Insurance: Protect your construction projects with our construction insurance policy, which covers damage to equipment, inventory, and more.
Our Commitment
At California Insurance Service, Inc., we are committed to providing exceptional customer service, personalized attention, and competitive pricing. Our team of experts is dedicated to helping you navigate the complexities of insurance, ensuring that you have the coverage you need to protect your assets and mitigate risks. Contact us today to learn more about our services and how we can help you secure your future.
Excellent Customer Service and Timely Responses
The majority of customers who have interacted with Wael and his team have reported positive experiences. Many reviewers praised the team's attentiveness, quick service, and ability to provide quotes and resolve issues in a timely manner. Reviewers highlighted the professionalism and reliability of the team, with several commenting on how they were able to get back to customers quickly and handle inquiries efficiently.
Disconnect in Communication and Lack of Response
On the other hand, a few reviewers had negative experiences with the company. Some reported difficulty in getting in touch with the team, with one reviewer stating that they had not received a response in over a month despite multiple attempts to contact them. Another reviewer experienced a similar issue, with their emails being bounced back and phone calls not being returned. One reviewer even reported being promised a call back by Wael, but never received one.
Lack of Quality and Unresponsive Service
Two reviewers specifically mentioned that they would not recommend the company to others due to the poor service they received. One reviewer reported that the company had worse quality insurance options than other companies they had researched. Another reviewer stated that the company was a "joke", citing difficulty in getting in touch with the team and a lack of follow-up on their inquiries.
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