Providing Security and Value to Our Clients
At Heinz Insurance Agency, we pride ourselves on being Owatonna's oldest locally owned independent insurance agency, providing excellence since 1941. As a family-owned business, we understand the importance of building relationships with our clients and providing personalized service. Our team of licensed and experienced insurance agents take the time to get to know each individual, tailoring our services to meet their unique needs and budgets.
Our Team
Our agency is led by President and Owner, David Otterson, CIC Agent, along with a dedicated team of agents, including Tyler Firme, AIC Agent, Colleen Waugh, CISR Personal Lines Manager, Jennifer Fisher Commercial Lines Manager, Debra Rosecke Office Manager, and Sheila Otterson Billing. Our team's expertise and commitment to excellence have earned us a reputation as a trusted and reliable insurance provider.
Why Choose an Independent Insurance Agency?
There are many advantages to obtaining insurance through an independent agency like Heinz Insurance Agency. We offer a one-stop-shop for all your insurance needs, representing over a dozen insurance providers and offering a wide range of insurance products. This allows us to provide you with the best available options, ensuring that you receive the coverage you need at a competitive rate.
As an independent agency, we are not obligated to sell coverage from any single company, giving us the freedom to find the best coverage for your specific situation. Our experienced agents take the time to understand your unique needs and budget, providing personalized service and professional guidance.
Our Services
At Heinz Insurance Agency, we offer a comprehensive range of insurance services to meet your needs, including:
- Auto Insurance: Protect your vehicle and independent lifestyle with our all-inclusive automobile coverage.
- Homeowners Insurance: Secure your home, your largest investment, with a thorough homeowners insurance policy.
- Renters Insurance: Protect your belongings and personal assets with a comprehensive renter's insurance policy.
- Boats and Recreational Vehicles: Find the appropriate coverage for your toys and adult toys with our specialized insurance options.
- Farm Insurance: From small hobby farms to large-scale commercial operations, we have the expertise to meet your farm insurance needs.
- Business/Commercial Insurance: Protect your business and employees with our comprehensive business insurance solutions.
Contact Us
We invite you to visit us at 141 W Bridge St or contact us at 507-451-9252 or heinz@heinzinsurance.net to discuss your insurance needs and learn more about our services.
Overview
The reviews for Heinz's insurance agency are mixed, with some customers expressing satisfaction with their service and others having negative experiences.
Customer Service
Some customers have praised the agency's customer service, citing friendly and professional staff. Denise Kg and Rachel Williamson both gave the agency 5-star reviews, praising David and Jennifer as well as Tyler, respectively, for their outstanding customer service and support.
Quality of Service
However, not all customers have had positive experiences. Aaron Green gave the agency a 1-star review, complaining that they laughed at him when he called for an update and blamed others for their mistakes.
Price and Value
Jay Koenig, another 1-star reviewer, stated that the agency is a "GREEDY money sucking person/company" that is not a good choice for those seeking good quality service and loyalty. Stephanie Kollasch, on the other hand, reported saving nearly $2200 per year by working with Tyler.
Agent Performance
Some reviewers have praised specific agents, such as Michael Jensen, who has been with David for many years and says he works hard for them.
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