Protecting Your Assets and Personal Treasures for a Lifetime
At VanTol & Vitelli Insurance Group, we pride ourselves on being a privately-owned, family-run business that has been serving the insurance needs of our clients for many years. As an independent insurance agency, we represent only A.M. Best A-rated carriers, ensuring that our clients receive the best possible coverage at competitive prices. Our team of experienced professionals is dedicated to providing exceptional customer service, ensuring that our clients have peace of mind knowing that they are protected.
Our History
The VanTol & Vitelli Insurance Group was founded by Chris VanTol in 2012 and co-owned with Sarah Vitelli & the late Mark Vitelli. Our agency has built a reliable presence in the region as a full-service personal insurance provider, with client satisfaction as our top priority. Over the years, we have grown to become one of the most trusted insurance agencies in the area, with a team of experts who have a combined 50+ years of experience in property casualty insurance.
Our Services
We offer a wide range of insurance services, including home insurance, auto insurance, yacht/boat insurance, and personal, business, marine, and life insurance. Our team of experts will work with you to understand your unique needs and tailor a policy that provides the right level of coverage at a competitive price. We believe in securing the proper protection and coverage for our clients, and we strive to provide the highest level of client service possible.
Meet Our Team
Our team is led by Chris VanTol, President, and Sarah Vitelli, Vice President. Chris is a lifelong sailor and boater who brings a wealth of experience in yacht, marine, high-end home, and auto insurance. Sarah has over 17 years of insurance expertise and specializes in personal insurance. Our team is rounded out by Ian Hollerbach, Producer, who is a certified US Sailing coach and volunteer for several inner-city Detroit school organizations.
Our Commitment
At VanTol & Vitelli Insurance Group, we are committed to providing exceptional customer service and peace of mind to our clients. We believe in building long-term relationships with our clients, and we strive to be the go-to insurance agency for all of their insurance needs. Whether you need home insurance, auto insurance, or yacht/boat insurance, we have the expertise and knowledge to provide you with the right level of coverage at a competitive price.
Overall Experience
The reviews for VanTol Insurance Group are overwhelmingly positive, with all but one reviewer giving the agency 5 stars. Many reviewers have had long-standing relationships with the agency, praising their thorough, prompt, and respectful service. Reviewers have appreciated the agency's attention to detail, thoughtful recommendations, and willingness to adapt to changing needs.
Positive Experiences
Reviewers have highlighted the agency's expertise, prompt responses, and personal touch. Many have expressed gratitude for the agency's help in navigating life events, such as home repairs, car purchases, and claims processing. Reviewers have praised individual agents, including Sarah, Chris, and Mark, for their professionalism, kindness, and ability to find the best coverage at a great rate.
Negative Experiences
One reviewer, Anton & Anastasiia, had a poor experience with agent Mary, citing confusion and miscommunication due to their accent and language barriers. They reported difficulty canceling an insurance policy and criticized the agency's handling of non-native speakers.
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