Business Details
50+ Years
experience
Trusted Insurance Solutions in Paxton, MA
Founded in 1963, we are a family-owned and operated insurance agency proudly serving Worcester County for over six decades. Our three-generation legacy combines deep local expertise with a commitment to personalized service, ensuring clients receive tailored coverage through top-rated insurers. We prioritize understanding regional property values and unique needs, offering free registry services, notary assistance, and claims follow-ups.Our team emphasizes transparency, competitive pricing, and annual policy reviews to help clients make informed decisions. With a focus on community relationships, we extend our expertise to specialized cemetery insurance programs and multi-policy discounts, maintaining a reputation for reliability and client advocacy.
Services
Personal Insurance
Commercial Insurance
Cemetery Insurance
Claims Assistance
Notary Services
Policy Reviews
Life Insurance
Discount Analysis
Details
- Year established: 1963
Highlights and features
- We offer over 50 years of family-owned local insurance expertise.
- Our team provides free registry and notary services to clients.
- We specialize in exclusive cemetery insurance programs with refund dividends.
- Our claims process includes personalized follow-ups and client advocacy.
- We maintain partnerships with top-rated insurance carriers for competitive rates.
What people say
Hands-on approach
Saves us money
Claim fighting support
Individual attention
Services
Personal Insurance
We provide tailored automobile, homeowners, and umbrella policies with specialized discounts for mature drivers, multi-policy holders, and safety features. Our team ensures comprehensive protection for personal assets while optimizing premium costs through strategic risk assessment and carrier partnerships.
Commercial Insurance
Our commercial policies protect businesses with liability, property, and workers' compensation coverage. We offer snow removal plate registration assistance and specialized programs for contractors, including builders risk and business owners policies to safeguard operations and equipment.
Cemetery Insurance
We administer the exclusive Massachusetts Cemetery Association Insurance Program, providing property, liability, and cyber coverage for cemeteries. Clients receive up to 10% premium refunds and 5% association member discounts while protecting monuments, mausoleums, and operational assets.
Claims Assistance
Our team advocates for policyholders during claims, offering follow-ups and documentation guidance. We streamline the process for property damage, auto accidents, and business interruptions, ensuring timely resolutions and fair compensation aligned with policy terms.
Policy Reviews
We conduct annual and on-demand policy reviews to assess evolving needs, identifying gaps and cost-saving opportunities. This includes evaluating short-term rental compliance, GAP coverage requirements, and discount eligibility for home improvements or multi-policy bundling.
People
Bernard R. Conte
Founder
Founded the agency in 1963, establishing a legacy of local insurance expertise. He built the business with his wife Janet before passing leadership to their children in 1989.
Jay Conte
Co-Owner
Joined the agency in 1978, continuing family leadership. He oversees operations and client relationships, maintaining the agency's commitment to personalized service since his father's retirement.
Kristen Conte Henderson
Co-Owner
Became part of the team in 1986, contributing to three generations of family stewardship. She focuses on commercial accounts and cemetery insurance programs, ensuring continuity of service standards.
Peter Conte
Agent
Joined in 2013 as the third-generation representative. He assists with policy management and client outreach, upholding the agency's tradition of community-focused insurance solutions.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home), commercial coverage, cemetery insurance, and life policies with specialized options like GAP coverage and snow removal plate registration.
Do you offer discounts?
Yes, we provide multi-policy credits, mature driver discounts, safety feature incentives, and association member benefits for cemetery insurance clients.
How do you assist with claims?
Our team offers claims follow-ups, documentation guidance, and direct advocacy to ensure fair and timely resolutions for property, auto, or business losses.
What is your cemetery insurance program?
We manage the exclusive Massachusetts Cemetery Association program with property, liability, and cyber coverage, offering premium refunds and member discounts.
Are you available for policy reviews?
Yes, we conduct annual reviews and on-demand assessments to optimize coverage, including short-term rental compliance and discount eligibility analysis.
