Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Insurance Solutions
Herlihy Insurance Group has been a trusted name in the insurance industry since 1927, providing personalized solutions to individuals, families, and businesses across Worcester County and beyond. With three generations of leadership, our agency combines deep-rooted experience with a commitment to understanding each client's unique needs. We specialize in designing comprehensive insurance programs that protect assets, mitigate risks, and offer peace of mind. Our team of certified professionals brings decades of expertise in personal, business, and financial services, ensuring clients receive tailored coverage from over 25 trusted insurance carriers.As a community-focused organization, we actively support local nonprofits and prioritize transparency, responsiveness, and ethical practices in every client interaction. Our Five Star Award recognition from the MA Independent Agents Association underscores our dedication to excellence in service and client satisfaction.
Services
Personal Insurance
Business Insurance
Financial Services
Home Insurance
Car Insurance
Medical Malpractice
Commercial Property
Life Insurance
Umbrella Insurance
Boat Insurance
Details
- Year established: 1927
Highlights and features
- We provide 24/7 client assistance and insurance portals
- Community-focused business serving Worcester County for generations
- Design competitive insurance protection tailored to client needs
- True insurance problem solvers with 20+ years industry experience
- Advocate for clients during claims processes
Associations and certifications
- Five Star Award
What people say
Excellent service
Saved money
Professional team
Quick response
Trusted partner
Services
Personal Insurance
We offer comprehensive personal insurance solutions protecting homes, vehicles, and valuable assets. Our specialists help clients select optimal coverage from 25+ carriers, ensuring competitive pricing and tailored protection for residences, automobiles, watercraft, and specialty items. With expertise in flood, earthquake, and umbrella policies, we address unique risks while maximizing available discounts through multi-policy bundling and deductible optimization strategies.
Business Insurance
Our business insurance division serves contractors, medical groups, restaurants, and nonprofits with customized risk management solutions. We provide commercial property protection, liability coverage, and specialized policies for construction, healthcare, and retail sectors. With deep industry knowledge and access to multiple carriers, we help businesses secure competitive pricing while ensuring comprehensive protection against operational risks and regulatory compliance requirements.
Financial Services
We offer life insurance, long-term care, disability, and group benefit programs to protect personal and business financial interests. Our advisors help clients establish security nets for families and employees through tailored insurance products that address income replacement, estate planning, and business continuity needs while considering tax implications and long-term financial goals.
Medical Malpractice
Our dedicated medical malpractice team provides risk management solutions for physicians, clinics, and healthcare facilities across New England. With over 20 years of specialized experience, we offer tailored liability protection, claims advocacy, and risk reduction strategies while maintaining relationships with top-tier carriers to ensure competitive pricing and comprehensive coverage for evolving healthcare risks.
Home Insurance
We specialize in residential insurance solutions for primary homes, condos, rentals, and vacation properties. Our experts help clients navigate coverage options including replacement cost, flood protection, and valuable item scheduling while optimizing savings through security system discounts, deductible adjustments, and bundled policy benefits across Worcester County's diverse housing market.
People
Jim Herlihy III
President
Third-generation leader with 35+ years insurance experience, holding CIC and CRIS designations. Expanded agency revenues while developing specialized construction risk programs and community initiatives like Team Herlihy.
Colleen Herlihy
CFO
Certified insurance professional with 35+ years at Herlihy, managing financial operations and personal lines team. Holds CIC and AAI designations, combining strategic oversight with hands-on client service experience.
Mark Herlihy
Vice President
Commercial insurance expert with 25+ years experience, specializing in construction industry risks. Holds CIC and CRIS certifications while serving as treasurer for Home Builders Association of Central Mass.
John Herlihy
Medical Malpractice Director
Vice President with 20+ years focused on healthcare risk management. Provides specialized insurance solutions for medical professionals and facilities across New England while supporting community health initiatives.
Joanne Augustine
Commercial Lines Manager
25+ years insurance experience with CPCU and CIC designations. Specializes in creating tailored commercial coverage solutions while maintaining active involvement in client business operations and risk assessment.
Questions
How do I determine appropriate home insurance coverage limits?
Calculate replacement cost rather than market value, considering construction expenses. We recommend extended replacement cost coverage to handle unexpected increases in rebuilding costs.
What liability coverage limits should I consider?
Evaluate total assets needing protection. Most clients benefit from umbrella policies starting at $180/year, providing additional liability coverage beyond standard home/auto policies.
How can I maximize insurance savings?
Combine policies for multi-line discounts, increase deductibles strategically, install security systems, maintain good credit, and review coverage annually to optimize protection and pricing.
What special coverages should I consider for valuables?
Schedule high-value items like jewelry (over $3,000) and artwork. Consider endorsements for water backup, service line coverage, and ordinance of law requirements for older properties.
How does Herlihy support local communities?
Through Team Herlihy initiatives supporting 15+ local organizations including Boys & Girls Club, Habitat for Humanity, and youth sports programs, with employee volunteer time and financial contributions.
