Trust us to protect what matters most.
At Issaquah Insurance Agency, we're proud to be a trusted, local, and experienced independent insurance agency serving the Issaquah community and surrounding areas for over 40 years. Our agency is built on a strong reputation of trust and integrity, specializing in personal home and auto insurance. We proudly represent top-rated insurance companies such as PEMCO, Progressive, GeoVera, and National Brokerage, ensuring that our clients receive the best possible coverage at competitive rates.
Our team, led by owners Patrick and Sandy Shockley, is dedicated to providing exceptional customer service and personalized attention to our clients. We believe in building long-term relationships with our clients, understanding their unique needs, and providing tailored insurance solutions to protect their most valuable assets. With our expertise and knowledge, we can help you navigate the complex world of insurance, ensuring that you have the right coverage at the right price.
Our Services
We offer a wide range of insurance services, including:
- Home Insurance: Protect your most valuable investment with our comprehensive home insurance policies, covering damages, losses, and liability.
- Renter Insurance: Renters, don't assume your landlord's insurance covers your personal belongings. Get affordable renter's insurance to protect your contents and liability.
- Auto Insurance: From liability to comprehensive coverage, our auto insurance policies have got you covered.
- Life Insurance and Annuities: Plan for your future with our life insurance and annuity products, providing financial security for you and your loved ones.
Our Story
Issaquah Insurance Agency was established in 1977 by Patrick and Sandy Shockley, who moved to Issaquah from North Seattle. Over the years, the agency has grown, but our commitment to the community has remained strong. We're proud to be a part of the local community, supporting local events and charities, such as the Issaquah Chamber of Commerce and the Salmon Days festival.
Our Team
Our team is dedicated to providing exceptional customer service and personalized attention to our clients. Meet our team members:
- Patrick Shockley, Owner: With a degree in economics from the University of Washington, Patrick has been in the insurance industry for over 40 years.
- Sandy Shockley, Owner: Sandy has been an integral part of the agency, supporting Patrick and the team.
- Ayumu Suzuki, Agent: Originally from Tokyo, Japan, Ayumu has been with the agency for several years, providing exceptional service to our clients.
Overall Experience
The reviews for Issaquah Insurance Agency are overwhelmingly positive, with all three reviewers giving the agency a 5-star rating. The common thread among the reviews is the exceptional service provided by the agency's owners and staff.
Personalized Service
The owners of the agency, the Shockley's, are praised for their wonderful and personalized service. Rondi Walker has known the Shockley's since birth, and Richard Kuipers has been with the agency for over 20 years, always feeling valued and treated like a priority. Nikki Arnold also mentions feeling valued and appreciated, never treated like just another customer.
Responsiveness and Expertise
Pat, one of the agency's owners, is singled out for his exceptional responsiveness and expertise. Richard Kuipers praises Pat's ability to make the right suggestions and personally know his clients, making him a trusted advisor.
Loyalty and Referrals
The reviewers' loyalty to the agency is evident, with Richard Kuipers having been with the agency for over 20 years and Nikki Arnold always feeling valued. As a result, they have both referred friends and colleagues to the agency and plan to continue doing so.
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