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Business Details
46 Years
experience
Your Trusted Insurance Partner in Bainbridge Island
Founded in 1980 by Ross Thornburgh, our agency remains family-owned and operated with a steadfast commitment to personalized service. We specialize in delivering tailored personal and commercial insurance solutions, prioritizing client education and advocacy throughout the claims process. With decades of local expertise, we serve Bainbridge Island, Kitsap County, and surrounding areas, maintaining partnerships with top-tier insurers to meet evolving client needs.

Our team combines deep industry knowledge with community engagement, ensuring transparent advice and dedicated support. Recognized with Safeco's Lifetime Award of Excellence, we uphold our founding mission of growth through service, integrity, and empathy.
Services
Homeowners Insurance Auto Insurance Commercial Insurance Flood Insurance Rental Property Insurance Earthquake Insurance Personal Umbrella Directors & Officers Liability Professional Liability Contractors Insurance
Details
  • Year established: 1980
Highlights and features
  • Family-owned agency serving the community since 1980
  • Personalized insurance solutions from multiple quality carriers
  • Deep local knowledge of Bainbridge Island and Kitsap County
  • Recognized with Safeco's Lifetime Award of Excellence
  • Dedicated client advocacy throughout the claims process
Associations and certifications
  • Safeco Lifetime Award of Excellence
  • Premier Partner
Services
Homeowners Insurance
Protect your home investment with comprehensive homeowners insurance covering property damage, liability, and additional living expenses. Our policies address risks like fire, theft, and natural disasters while offering customizable options for personal property protection. We help clients understand policy details and select appropriate coverage limits based on individual needs.
Commercial Insurance
Safeguard your business with tailored commercial insurance solutions covering property, liability, and operational risks. We offer specialized policies for diverse industries including contractors, restaurants, and professional services. Our expertise includes directors & officers liability, professional liability, and builders risk insurance to protect your business assets comprehensively.
Auto Insurance
Secure reliable auto insurance protection for personal and commercial vehicles with coverage options for collision, comprehensive, and liability claims. We provide competitive rate comparisons across multiple insurers while offering personalized guidance to ensure adequate protection for your specific driving needs and vehicle type.
Flood Insurance
Obtain specialized flood insurance coverage for properties in high-risk areas, including protection against water damage from natural disasters. We educate clients about flood zone requirements and help secure appropriate policy limits through qualified insurers to complement standard homeowners insurance policies.
Personal Umbrella
Enhance liability coverage with personal umbrella policies providing additional financial protection beyond standard homeowners and auto insurance limits. We help clients assess risk exposure and implement these supplemental policies to protect assets against major claims or lawsuits.
People
Carol Thornburgh
Commercial Insurance Specialist
Carol Thornburgh has served Bainbridge Island's commercial insurance needs since 1980. Active in local organizations including the Chamber of Commerce and Olympic Music Festival Board, she combines industry expertise with community knowledge to deliver tailored business insurance solutions.
Rachelle Thornburgh
Personal Lines Agent
Rachelle Thornburgh, a licensed Personal Lines Agent since 1988, brings diverse experience from education and culinary fields to her insurance practice. She focuses on personalized client service for homeowners and auto insurance while supporting local arts and animal welfare initiatives.
Questions
What types of personal insurance do you offer?
We provide homeowners, auto, motorcycle, watercraft, flood, earthquake, and personal umbrella insurance, along with coverage for rental properties and recreational vehicles.
Do you specialize in commercial insurance?
Yes, we offer commercial auto, builders risk, directors & officers liability, professional liability, and coverage for restaurants, contractors, and private schools.
How do you help with insurance claims?
We serve as your advocate throughout the claims process, providing guidance, documentation support, and direct communication with insurance carriers to ensure fair resolution.
Are you locally owned?
Yes, we've been family-owned and operated on Bainbridge Island since 1980, with deep community ties and local insurance market expertise.