Protecting Your Home, Condo, and Rental Property
Dedicated to Protecting What Matters Most
Ocean Harbor Casualty Insurance Company has been serving the needs of individuals and families in the Northeast, Southeast, Mid-Atlantic, and Gulf states for over 35 years. We understand that your home and vehicles are among your most valuable assets, and we are committed to providing reliable and affordable insurance coverage to protect them.
Our Focus
Our primary focus is on offering comprehensive insurance solutions in areas where traditional carriers may be reducing their exposure. This allows us to provide personalized and affordable coverage to residents of coastal regions and other underserved communities.
What We Offer
Ocean Harbor Casualty Insurance Company offers a comprehensive range of home and auto insurance products, including:
Home Insurance
- Protection for your home and belongings from various perils like fire, theft, and wind
- Coverage for personal liability and medical payments to others
- Specialized policies for condo and manufactured homes
Auto Insurance
- Liability coverage for bodily injury and property damage you cause to others
- Protection for unexpected events like breakdowns, accidents, and theft
- Optional add-ons such as comprehensive and collision coverage
Our Commitment
We are proud to be a trusted partner in risk management for our customers. Our team of experienced professionals is dedicated to providing exceptional customer service, personalized coverage options, and competitive rates.
Additional Services & Resources
Ocean Harbor Casualty Insurance Company offers:
- Free online quotes: Get a personalized insurance plan tailored to your needs in just minutes.
- Dedicated agent network: Connect with a local agent for personalized guidance and support.
- Claims assistance: Our helpful customer service team is available 24/7 to guide you through the claims process.
- Comprehensive resources: Access helpful information and educational materials on our website.
Overwhelmingly Negative Reviews
The reviews for Ocean Harbor and Pearl Holding Group are overwhelmingly negative, with customers expressing frustration and dissatisfaction with their insurance services. The reviews highlight issues with:
- Lack of responsiveness: Many customers reported difficulty in getting in touch with customer service representatives, with some claiming that it took weeks or even months to receive a response to their inquiries.
- Poor communication: Insured individuals mentioned that they were not kept informed about the status of their claims, and were often left in the dark about the processing of their applications.
- Uncooperative claims processing: Reviewers expressed frustration with the insurance company's handling of claims, with some saying that their requests were ignored or denied without explanation.
- Rude and unhelpful customer service: Many customers described interactions with customer service representatives as unhelpful, rude, and dismissive.
- Unreliability: Some reviewers reported issues with policy billing, with errors and discrepancies in their accounts.
- Fraudulent practices: A few reviewers accused the company of fraudulent practices, such as lying to customers and making issues seem like their fault.
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