Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Ware, MA
Moulton Insurance Agency has been a trusted provider of comprehensive insurance solutions since 1952. Founded by Charles Moulton, our family-owned business combines decades of industry expertise with personalized service to meet the unique needs of individuals and businesses across Western Massachusetts and beyond. Our team of licensed professionals specializes in auto, home, life, and business insurance, offering competitive rates through partnerships with multiple top-rated carriers.With two convenient offices in Ware and Belchertown, we maintain a 99% client satisfaction rating by prioritizing transparency, prompt claims processing, and ongoing policy education. Our commitment to excellence is reflected in our high ratio of licensed agents to employees, ensuring clients receive expert guidance for asset protection and risk management.
Services
Auto Insurance
Home Insurance
Life Insurance
Business Insurance
Commercial Auto
Flood Insurance
Umbrella Policies
Farm Insurance
Condo Insurance
Renters Insurance
Details
- Year established: 1952
Highlights and features
- We offer 70+ years of localized insurance expertise with multigenerational leadership.
- Our team includes certified professionals with CIC and CISR designations.
- We provide 24/7 claims filing access and rapid resolution support.
- We maintain a 99% client satisfaction rating for service quality.
- We offer coverage through multiple top-rated insurance carriers.
What people say
Fantastic customer service
Great service very polite staff
Attentive and knowledgeable
Always polite and helpful agency
Services
Auto Insurance
We provide comprehensive auto insurance solutions for personal and commercial vehicles, including cars, trucks, motorcycles, and antique vehicles. Our policies offer liability protection, collision coverage, and optional add-ons like accident forgiveness and gap insurance. With partnerships across multiple carriers, we help clients secure competitive rates while ensuring adequate protection for their specific needs.
Home Insurance
Our home insurance policies cover homeowners, renters, and condo owners against risks like fire, theft, and natural disasters. We offer flood insurance, umbrella policies, and scheduled personal property coverage to protect valuable assets. Our team ensures clients understand policy details, including liability limits and replacement cost coverage for contents.
Life Insurance
We offer term life, whole life, and universal life insurance policies to provide financial security for families. Our advisors help clients choose appropriate coverage amounts and policy types based on individual needs, including long-term care and disability income options for comprehensive protection.
Business Insurance
Our business insurance solutions include general liability, workers' compensation, and commercial auto policies tailored to protect companies from operational risks. We specialize in coverage for contractors, builders, and specialized industries, offering excess umbrella policies and surety bonds to meet complex business needs.
Registry Services
We provide DMV-related services including new plate issuance, registration renewals, and plate transfers for personal and commercial vehicles. Our in-house registry services save clients time by handling motor vehicle transactions directly at our Ware and Belchertown offices.
People
Katie Gagner
Principal
Third-generation leader with CIC and CISR certifications, Katie oversees agency operations and client relationships while maintaining a focus on personalized insurance solutions.
Roy St. George
Agency Principal
With decades of industry experience, Roy leads the agency's strategic direction and ensures adherence to the highest professional standards in insurance services.
Cynthia Moulton St. George
Second-Generation Owner
Expanded the agency through strategic acquisitions and sales leadership, establishing Moulton Insurance's reputation for exceptional client service across Western Massachusetts.
Mary Robidoux
Agency Manager
CIC and CISR-certified professional managing day-to-day operations, ensuring efficient service delivery and client satisfaction across personal and commercial lines.
Crystal Daniels
Branch Manager
CISR-certified leader of the Belchertown office, specializing in personal lines insurance and committed to providing localized, responsive client support.
Questions
What insurance types do you offer?
We provide auto, home, life, and business insurance including specialized coverage like flood policies, commercial auto, and umbrella insurance.
Do you serve businesses outside Massachusetts?
While based in Massachusetts, we offer coverage to clients in Connecticut, New Hampshire, and Vermont through our licensed partnerships.
How can I file a claim?
File claims 24/7 through our website or contact our Ware/Belchertown offices during business hours for direct assistance with claims processing.
Can I get insurance for unique vehicles?
Yes, we offer coverage for antique cars, watercraft, RVs, and commercial vehicles including specialized plowing equipment policies.
What sets you apart from other agencies?
Our multigenerational expertise, 99% client satisfaction rating, and in-house DMV services provide unmatched convenience and personalized support.
Do you offer policy discounts?
We provide multi-policy, low mileage, good student, and other discounts while helping clients maximize available savings through policy reviews.
