Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Gurnee, IL
Founded in 1929 by Bradford F. West, our agency has maintained a steadfast commitment to personalized service and community values across four generations. We operate as a family-owned independent insurance agency, prioritizing direct client relationships over automated systems. Our approach balances technological advancements with human oversight to ensure clients never feel like numbers. Specializing in commercial insurance since 1974, we now serve 90% of our clients through business and franchise insurance solutions while maintaining strong personal insurance offerings.Our team of trained professionals provides 24/7 claims support and maintains specialized expertise in healthcare and public entity sectors. With offices licensed in all 50 states, we combine local market knowledge with national reach to deliver tailored insurance programs that protect both emerging and established businesses.
Services
Personal Insurance
Business Insurance
Franchise Insurance
Auto Insurance
Homeowner Insurance
Details
- Year established: 1929
Highlights and features
- Fourth-generation family-owned agency since 1929
- Direct access to trained insurance professionals - no call centers
- Specialized franchise insurance expertise with national programs
- A-rated carrier partnerships for reliable coverage options
- Balanced technology approach maintaining personal client relationships
Services
Business Insurance
We craft customized commercial insurance policies for businesses of all sizes, from sole proprietorships to large corporations. Our packages include business auto, liability, workers' compensation, and property insurance. Our advisors provide personalized service and expert risk assessment to protect your business operations.
Franchise Insurance
Specialized insurance programs for franchise owners leverage economies of scale while addressing unique business model needs. We work with A-rated carriers to develop national strategic programs and provide dedicated support teams for franchise systems of all sizes.
Personal Insurance
Our personal insurance solutions include auto and homeowner policies tailored to individual needs. We offer choices from multiple carriers with the guidance of trusted advisors to help clients find optimal coverage for their homes and vehicles.
Auto Insurance
We provide reliable auto insurance options through multiple carriers, helping clients find policies that match their specific needs. Our independent agent approach ensures personalized advice while maintaining competitive pricing and comprehensive protection options.
Homeowner Insurance
Our homeowner insurance policies protect various residential properties from single-family homes to condominiums. We offer customizable coverage options and expert guidance to ensure proper protection for your home investment.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home), business insurance, and specialized franchise insurance programs with coverage options tailored to individual and business needs.
Are you available for after-hours claims?
Yes, we offer 24/7 claims support through our dedicated after-hours claims line at 847-623-5600.
How are you different from other insurance agencies?
As a fourth-generation family-owned agency since 1929, we maintain direct client relationships without call centers, balancing technology with personalized service from experienced professionals.
Do you specialize in franchise insurance?
Yes, we're recognized as industry leaders in franchise insurance, creating national programs that provide cost-effective solutions while maintaining dedicated support teams for franchise systems.
Are you licensed in all states?
Yes, we are licensed in all 50 states and provide insurance solutions to clients across the United States.
