Business Details
22 Years
experience
Emergency
services
Your Trusted Insurance Partner in Wyomissing, PA
Founded in 2004, Integrity Services and Solutions has built a reputation as a trusted independent insurance agency serving individuals and businesses in Pennsylvania and beyond. Our team combines over 30 years of collective experience with a personalized approach to insurance and HR consulting, prioritizing client needs over sales metrics. We specialize in health, life, disability, and commercial insurance solutions, leveraging relationships with multiple carriers to negotiate competitive rates. Our HR advisory division, Integrity Professional Resources, provides strategic guidance to small businesses navigating complex employment regulations.With a focus on community impact and client advocacy, we maintain availability 24/7 to support clients during critical moments. Our leadership team brings deep industry expertise, including Diane Klinger's 15+ years in HR management and Todd Klinger's business development background in construction. Recognized for our ethical practices and client-first philosophy, we've earned repeat business and referrals from satisfied policyholders across diverse industries.
Services
Health Insurance
Life Insurance
Disability Coverage
Commercial Insurance
HR Consulting
Long Term Care
Employee Benefits
Medicare Solutions
Risk Management
Group Health Plans
Details
- Year established: 2004
Highlights and features
- We offer personalized insurance solutions tailored to individual needs
- Our team has 30+ years of combined insurance industry experience
- We provide 24/7 personalized customer support and availability
- Our HR consulting division serves businesses with 2-150+ employees
- We maintain active community involvement through Shine The Light nonprofit
What people say
Informed on all plans
Patient and caring
Efficient and thorough
Trusted business partners
Exceptional customer service
Services
Health Insurance
We provide comprehensive health insurance solutions for individuals and families, including ACA-compliant plans, Medicare supplements, and short-term medical options. Our team works with multiple carriers to find cost-effective coverage that matches your specific healthcare needs and budget requirements. Specialized offerings include dental, vision, and telemedicine services to ensure complete wellness protection.
Life Insurance
Our life insurance products protect your family's financial future through term, whole, and universal life policies. We help clients understand policy options that provide death benefits for mortgage protection, business continuity, and final expense coverage while considering investment components and flexible premium structures that adapt to changing life circumstances.
Commercial Insurance
We design customized commercial insurance programs that protect businesses from property damage, liability claims, and operational disruptions. Our offerings include business owners policies, workers' compensation, professional liability, and surety bonds to safeguard companies of all sizes while helping maintain regulatory compliance and risk mitigation.
HR Consulting
Through Integrity Professional Resources, we offer strategic HR consulting for small businesses needing expert guidance on employee relations, compliance, and benefits administration. Services include policy development, payroll conversion, and compliance with employment regulations to help businesses maintain productive work environments while reducing legal risks.
Employee Benefits
We create competitive employee benefits packages that attract and retain talent while remaining cost-effective for employers. Our group health, dental, vision, and disability plans are tailored to business needs with additional offerings like HRAs, HSAs, and flexible spending accounts to enhance traditional benefit structures.
People
Diane Klinger
President
With 15+ years in HR management and insurance licensing, Diane founded Integrity Services and Solutions to prioritize client relationships over sales. She leads HR advisory services and established the Shine The Light nonprofit, earning recognition for community impact and industry leadership.
Todd Klinger
Vice President
Bringing 25 years of business development experience from construction industry leadership roles, Todd oversees employee benefits and commercial insurance. His background with major corporations like Hershey and Caterpillar informs strategic approaches to business insurance solutions.
Alicia Johnson
Business Development Manager
Specializing in individual insurance solutions, Alicia combines product expertise with compassionate guidance to help clients navigate health insurance options. Her focus on senior Medicare education and personalized plan selection has earned consistent client satisfaction.
Morgan Hassler
Administrative Associate
Supporting agency operations with precision and efficiency, Morgan ensures smooth administrative processes while maintaining client communication standards that reflect the company's commitment to exceptional service delivery.
Questions
What types of insurance do you offer?
We provide health, life, disability, long-term care, commercial insurance, and employee benefits packages tailored to individual and business needs.
How do you help businesses with HR needs?
Through Integrity Professional Resources, we offer HR consulting including policy development, compliance guidance, and benefits administration for companies with 2-150+ employees.
Are you available for emergencies?
Yes, our team provides 24/7 support for urgent insurance needs and claims assistance when unexpected situations arise.
How do you find competitive rates?
As an independent agency, we compare offerings from multiple carriers to negotiate the best rates and coverage options for your specific situation.
What areas do you serve?
While based in Wyomissing, PA, we serve clients throughout Pennsylvania and surrounding regions with both personal and business insurance solutions.
