Help us continue our proud tradition as a winning team!
Y.A. Tittle Insurance Services is a renowned insurance agency that has been providing personalized insurance solutions to individuals and families in the Bay Area for over 50 years. Our commitment is to offer comprehensive coverage at a competitive rate combined with courteous and responsive customer service. Under the leadership of our President, John Tittle, the agency continues to build and maintain strong relationships with our clients and the insurance carriers we represent.
Our History
Y.A. Tittle started in the insurance business following his Hall of Fame football career, going door-to-door selling fire policies. Since that time, the firm has maintained a presence in the Bay Area, moving to our current location in San Jose in 2005, as well as maintaining our location in Pleasanton since 1998.
Our Services
At Y.A. Tittle Insurance Services, we pride ourselves on tailoring coverage to fit each client's specific needs. We offer a wide range of personal insurance services, including:
- Homeowners insurance
- Earthquake and flood insurance
- Auto insurance
- Multi-policy packages
- Personal excess liability
- Recreational vehicles and watercraft insurance
- Valuable items insurance (jewelry, fine arts, wine)
Our staff is trained to assist with all your questions and coverage issues, providing you with easy access to an insurance professional. We are committed to helping you find the right coverage to fit your lifestyle.
Our Coverage
We understand that every individual has unique insurance needs, which is why we offer customized coverage options to fit your specific situation. Our experienced professionals will work with you to identify potential risks and develop a personalized insurance plan that addresses your concerns. From homeowners and auto insurance to earthquake and flood insurance, we have you covered.
Our Commitment
At Y.A. Tittle Insurance Services, we are committed to providing exceptional customer service and building long-term relationships with our clients. We strive to provide comprehensive coverage at a competitive rate, while also offering expert advice and guidance to help you make informed decisions about your insurance needs.
Customer Service Experiences
Reviews highlight a mix of positive and negative experiences with the company's customer service. On one hand, some customers have reported respectful and helpful interactions with representatives. On the other hand, several customers have shared frustrating and unprofessional encounters.
Positive Experiences
Some customers have praised the company's customer service, citing helpful and efficient interactions. For example, one customer appreciated the respectful handling of their policy despite the passing of the original agent. Another customer was impressed with the company's ability to meet their needs quickly and easily.
Negative Experiences
However, multiple customers have reported negative interactions with customer service representatives. Issues include insensitive comments, condescending language, and unhelpful responses. Some customers have felt verbally abused, talked over, or blamed for the company's own incompetence. In some cases, representatives have failed to explain policy details or provided misleading information.
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