Your trusted partner in insurance
About Us
Suburban Insurance, established in 1984, proudly serves the Philadelphia and South Jersey area. Our independent agency empowers you with a diverse selection of insurance options to tailor your coverage to your unique needs. We stand by you as trusted advisors, partnering with you to navigate the complexities of insurance with ease.
Our Team
Our team of experienced professionals is more than just insurance experts; they are dedicated partners committed to understanding your individual needs and aspirations. We take the time to listen, assess your risks, and present personalized recommendations to ensure comprehensive protection. We regularly evaluate the performance of our partner insurance companies to guarantee you access to the best available coverage, always.
Our Commitment
At Suburban Insurance, we are driven by a mission to deliver exceptional customer service and empower our clients through tailored insurance solutions. We are committed to:
- Communicating openly and honestly: We prioritize clear and transparent communication to ensure you understand your coverage options and any changes in your policy.
- Providing prompt and personalized attention: Your needs are unique, and we are dedicated to tailoring our services to your specific circumstances.
- Delivering competitive prices: We compare quotes from various reputable insurance providers to find you the most affordable coverage available.
- Working as a team: We collaborate with our clients and partner with industry leaders to ensure you receive comprehensive and timely support.
Our Services
We offer a comprehensive portfolio of insurance products to safeguard your personal and business interests. Our services include:
- Auto Insurance: Comprehensive coverage for your vehicles, including cars, trucks, and motorcycles.
- Home Insurance: Protection for your dwelling, personal property, and belongings.
- Life Insurance: Financial security for your loved ones in the event of your passing.
- Business Insurance: Customized coverage for your business operations, ensuring continuity and financial stability.
Our Promise
Suburban Insurance is committed to building lasting relationships with our clients. We are dedicated to providing personalized attention, transparent communication, and the highest quality insurance solutions to ensure your complete satisfaction.
Estimation Fees
A major concern for one reviewer was the company's policy of charging $65 just to provide an estimate. This reviewer felt that charging for an estimate was unacceptable, even if the company might do good work according to other reviews.
Lack of Transparency
The reviewer's experience suggests that the company may not be transparent about their pricing, as they were not upfront about the estimation fee.
Customer Expectations
The reviewer's expectation was that an estimate would be provided free of charge, and the company's policy fell short of this expectation.
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