Established in 1977, Fortun Insurance has been providing top-notch insurance services to individuals, businesses, and companies for over 40 years. As one of the largest independent insurance agencies in the area, Fortun Insurance is not limited to one company's products, allowing us to choose the right coverage and price for you from a selection of the world's foremost insurers. Our diverse range of coverages includes personalized attention, state-of-the-art technology, and experienced professionals dedicated to providing you with the best possible service.
Our Services: Comprehensive Coverage for All Your Needs
At Fortun Insurance, we offer a full line of coverages for both businesses and individuals. Our commercial insurance services include property insurance, business auto including fleets, worker's compensation, umbrella, performance bonds, surety bonds, fidelity bonds, court bonds, employee benefits, business liability, and health insurance. We also offer personal insurance coverage such as home, private auto, private homes, disability, pensions, flood, boats & yacht, and life insurance.
Our commercial insurance offerings are designed to protect businesses of all sizes and industries. We have extensive experience insuring businesses such as banks, developers, condominiums, restaurants, stores, contractors, marine operations, apartment complexes, and Fortune 500 companies with complicated requirements. Our team of experts understands the unique needs of each business and works to provide tailored coverage to meet those needs.
Our personal insurance services offer reliable coverage for the personal things that matter most in your life. Whether you need to protect your classic car, vacation home, possessions in your apartment, or need a general umbrella policy, our insurance agents will work hard to provide you with outstanding service and coverage that fits your lifestyle.
Additionally, we offer employee benefits packages keyed to today's costs of delivering healthcare. Our traditional indemnity plans, self-funded plans, Preferred Providers (P.P.Os), Health Maintenance Organizations (H.M.O.s), as well as group and life insurance with disability, dental, medical prescriptions, and vision care.
Our Team: Experienced Professionals Dedicated to Your Needs
Our team is the cornerstone of our business. Many of our professionals have an average of 15 or more years of experience in the insurance industry, including licensed agents, licensed adjusters, and claims backgrounds. Our staff has the expertise and knowledge to handle high-risk and other special coverages, as well as payment plans for every budget. We are committed to providing quick, responsive claims handling operation, having settled thousands of claims over the years.
At Fortun Insurance, we are proud to have a local agency for personalized attention, while offering the tremendous product variety and competitive pricing available from large, worldwide insurance companies. We work for you, not just one insurance company.
Our Promise: A Commitment to Service
Our promise is simple: we are committed to providing you with the best possible insurance services. We take the time to listen to your needs, understand your concerns, and develop customized insurance packages that meet your unique requirements. Our state-of-the-art technology, experienced professionals, and commitment to service make Fortun Insurance the right choice for all your insurance needs.
Poor Experience with Josele Batista
The reviewer, Fefe Ab, had high hopes when she initially reached out to Josele Batista for assistance with finding the best insurance coverage for her needs. However, her experience quickly turned sour due to the broker's abysmal level of responsiveness. Despite repeated attempts to get in touch via phone calls and emails, the reviewer was met with complete silence from Josele Batista, leaving her feeling stranded and unprotected.
Lack of Communication and Poor Customer Service
The reviewer was frustrated by Josele Batista's failure to respond, which highlighted a fundamental flaw in their customer service. As a consumer, the reviewer expected professionalism and efficiency from service providers, especially when dealing with crucial matters like insurance coverage. Unfortunately, Josele Batista failed to meet even the most basic standards of customer care, leading to a disappointing and frustrating experience.
Advice to Seek Insurance Services Elsewhere
The reviewer strongly advises against seeking insurance services from Josele Batista, stating that dealing with her was nothing short of a frustrating and disappointing experience, and she wouldn't wish it upon anyone else.
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