GIS/Galvez Insurance Services, Inc. is a family-run independent insurance agency based in San Clemente, California. With over 25 years of experience, our team of licensed agents and brokers have been dedicated to providing unparalleled service and expertise to individuals, families, and businesses throughout the state. Our mission is to understand our clients' unique needs and provide personalized insurance solutions to protect their assets and interests.
Our Commitment to Excellence
Our agents have a combined total of over 75 years of experience in the insurance industry. We are committed to providing exceptional service and competitive rates from leading insurance carriers. Our extensive knowledge and expertise enable us to offer customized insurance solutions that cater to individual needs. We take the time to understand our clients' specific needs and concerns, ensuring that our insurance solutions meet their unique requirements.
Services
At GIS/Galvez Insurance Services, Inc., we offer a wide range of insurance products and services, including:
- Auto Insurance
- Homeowners Insurance
- Commercial Insurance
- Marine Insurance
- RV Insurance
- Renters Insurance
- Flood Insurance
- Earthquake Insurance
- Motorcycle Insurance
- Umbrella Liability Insurance
- Life Insurance
- Health Insurance
- Travel Insurance
- Specialty Insurance
Insurer Partnerships
We work directly with top-rated insurance companies, including Mercury Insurance Company, The Hartford, Progressive, First American Specialty Insurance Company, Foremost Insurance, Kemper, and Mapfre, among others. Our partnership with these reputable insurers enables us to offer our clients a broad range of coverage options and tailored solutions.
Free Consultations and Award-Winning Service
At GIS/Galvez Insurance Services, Inc., we pride ourselves on providing personalized service and expert advice. We offer free consultations and award-winning service to ensure that our clients receive the best insurance solutions for their unique needs. Our agents take the time to explain each coverage option and provide guidance on how to make informed decisions.
Local Presence and Convenience
Our office is conveniently located in the Rancho San Clemente Business Park, making it easily accessible to residents and businesses in San Clemente and surrounding areas. Our agents are available to meet with clients Monday through Friday from 9:00 AM to 5:00 PM, with evening and Saturday morning appointments available upon request.
Get in Touch
At GIS/Galvez Insurance Services, Inc., we are committed to providing exceptional service and expertise to our clients. If you have any questions or concerns, please do not hesitate to contact us. We look forward to working with you and helping you achieve your insurance needs.
Overall Experience
The reviews highlight two contrasting experiences with the insurance brokerage. On one hand, the brokerage is praised for its long-standing service and client-centric approach. On the other hand, it is criticized for its unhelpful attitude and outdated communication methods.
Positive Aspects
Long-standing Service and Amenities
The brokerage is commended for its 30 years of service to its valued clients. It offers a range of insurance options from A-rated carriers, including Mercury Insurance, and provides a welcoming atmosphere with dog-friendly facilities and free coffee.
Negative Aspects
Lack of Client Support and Outdated Communication
The brokerage is criticized for its unhelpful attitude towards clients, failing to address their issues and abandoning them when problems arise. The company's communication methods are also outdated, relying solely on mail and neglecting modern forms of communication such as phone calls and emails.
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