From trusted advice to lasting relationships
A Trusted Partner for California Insurance Needs since 1972
Ken Donaldson Insurance Agency has been proudly serving the diverse insurance needs of California residents for over 40 years. Founded on the premise of providing personalized, comprehensive coverage and exceptional customer service, we have become a trusted partner for thousands of individuals and businesses throughout the state.
What Sets Us Apart?
Our team of experienced professionals understands the unique insurance challenges faced by Californians. We take the time to get to know each client's individual needs and goals, and work with them to tailor a customized insurance plan that meets their specific requirements. We partner with top-rated insurance companies to offer a comprehensive range of coverage options, including:
- Auto Insurance: Comprehensive protection for your vehicles, from basic liability to comprehensive and collision coverage.
- Home Insurance: Coverage for your home against unexpected events like fire, theft, or natural disasters.
- Commercial Insurance: Customized plans for businesses of all sizes, including general liability, property insurance, and worker's compensation.
- Life & Health Insurance: Individual and group plans to protect your financial security and loved ones in the event of unexpected loss.
Our Commitment to You
At Ken Donaldson Insurance Agency, we believe in:
- Transparency: We explain insurance plans clearly in language you can understand.
- Accessibility: We are committed to providing personalized, responsive service at every interaction.
- Value: We work to secure competitive rates that fit your budget and coverage needs.
- Client Relationship: We build lasting relationships with our clients and are dedicated to their ongoing satisfaction.
Beyond Insurance
We understand that insurance is more than just numbers and policies. We are dedicated to supporting our community and regularly engage in initiatives that improve the lives of Californians.
Contact Us Today
Get peace of mind knowing your insurance needs are in good hands. Contact Ken Donaldson Insurance Agency today for a personalized consultation and discover the difference personalized insurance coverage can make in your life.
Overall Experience
The reviews for KDI Insurance Agency are mixed, with some customers expressing high satisfaction with the agency's services, while others have negative experiences.
Positive Comments
The majority of the reviewers praise KDI Insurance Agency for their excellent customer service, good rates, and prompt responses to their needs. Many customers have been with the agency for several years and have consistently received good service. Some reviewers specifically mention employees such as John, Marco, Arianna, Ken, and Anita as being helpful and friendly.
Negative Comments
On the other hand, a few customers have expressed frustration with the agency's services. One reviewer accused KDI of being "100% money driven" and expressed disappointment with the agency's customer service. Another reviewer felt that the agency was playing games with quotes, citing a dramatic increase in the premium after being initially quoted a lower rate. A third reviewer was unhappy with the agency's response to a claim, feeling that they were not taken seriously.
Author Reviews
Alfred Quiroz, a 5-star reviewer, has been with KDI for a long time and has always received good service from employees such as John, Nelly, Marco, and Arianna. Douglas Drover, a 1-star reviewer, was unhappy with the agency's quoting process and felt that they were playing games with him. Michael Pineda, a 5-star reviewer, has been a commercial customer of KDI for several years and has always received professional and prompt service. Will Pinto, a 5-star reviewer, praised the agency's easy handling of policy changes. Mike Cap, a 5-star reviewer, has been a customer of KDI for over 30 years and has always received good service, despite rate increases. John Hibey, a 1-star reviewer, felt that the agency was only concerned with making money and was unhelpful. Howard Shore, a 5-star reviewer, wrote a letter to the agency expressing thanks for their help. Who Me, a 5-star reviewer, has been a customer of KDI for over 20 years and has always received good service. Jan Montgomery, a 1-star reviewer, was unhappy with the agency's handling of a claim.
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