Protecting Your Tomorrow, Today!
At Kim Jones Insurance Agency, we pride ourselves on being a locally owned and operated agency that specializes in providing top-notch insurance solutions to Florida families and businesses. Our team of experts is dedicated to helping you protect your livelihood and future by offering a wide range of insurance products and services tailored to your specific needs.
Our Story
As an independent insurance agency, we take the time to learn about you and your unique circumstances. We believe that each customer is unique, and therefore, your insurance coverage should be too. Our team of experienced agents has access to multiple carriers, allowing us to shop for the best possible coverage at the most affordable price. We are committed to providing quality service, competitive pricing, and smart ways to purchase insurance and financial services.
Our Services
We offer a comprehensive range of insurance products and services, including:
- Home Insurance
- Auto Insurance
- Business Insurance
- Umbrella Insurance
- Life Insurance
- Flood Insurance
- Boat Insurance
- Motorcycle Insurance
- RV Insurance
Our team of experts is dedicated to helping you navigate the complex world of insurance and finding the right coverage for your specific needs. Whether you're an individual, a family, or a business, we have the expertise and resources to provide you with the quality, yet cost-effective risk management solutions you deserve.
Our Mission
At Kim Jones Insurance Agency, our mission is to deliver exceptional customer service, provide competitive pricing, and educate our clients on the importance of having the right insurance coverage. We are committed to building long-lasting relationships with our clients and being a trusted advisor in their insurance journey.
Testimonial
"I have been with the Kim Jones agency for over 20 years. They have been professional, kind, and always willing to go the extra mile! My loyalty to this agency is also due to the respect and wonderful customer service with lots of smiles and welcoming helpfulness. I greatly recommend this agency and their willingness to work for and with their clients!" - Harriett C.
Positive Experience
The insurance company, Kim Jones Agency, has been praised for its friendly and knowledgeable staff, with one reviewer giving a 5-star rating. Another reviewer had a good experience with the agency, stating that they treated their customers like family.
Disappointing Experience
On the other hand, three reviewers had negative experiences with the agency. One reviewer was unhappy with the rates offered, citing a 4-5 times increase in their insurance premium, and feeling that no effort was made to retain their business. Another reviewer was dropped from their insurance policy without notice and without being offered a chance to reinstate, with an offer of a new policy that covered only a small percentage of their property's value. The third reviewer was also dropped without notice and felt that the agency did not care about their long-term customers.
Mistreatment of Long-Term Customers
Several reviewers felt that the agency did not prioritize its long-term customers, with one reviewer stating that they cannot fathom anyone paying the rates offered by the agency. Another reviewer felt that the agency did not try to retain their business, instead choosing to let them go without notice or apology.
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