Protecting What Matters Most
Our Story
Truex Insurance is a family-owned business that has been protecting people's most valuable assets for over 75 years. Our mission is to help you protect what is most important to you: your family, your health, and your business. We believe that everyone deserves to have peace of mind, knowing that their belongings and loved ones are safe and secure.
Our Values
At Truex Insurance, we believe that our values are what set us apart. We are committed to providing exceptional service, building lifelong relationships with our clients, and delivering the best coverage at the right price. We are dedicated to being an extension of your risk management team, working with you to tailor a solution that meets your unique needs.
Our Team
Our team comprises of some of the most experienced and knowledgeable professionals in the industry. Our principals, Jeff Tokunaga, James Watt, Stephen Nelson, and Jimmy Brink, have a combined 75 years of insurance experience. Our producers, including Todd Bowman, Anthony Tran, and Cameron Sales, have a deep understanding of the insurance industry and are dedicated to delivering exceptional service to our clients.
Our Services
We offer a wide range of insurance services, including:
- Commercial & Construction Insurance: We provide coverage for commercial and construction businesses, including liability, property, and workers' compensation insurance.
- Agricultural Insurance: We offer coverage for farmers and ranchers, including crop insurance, livestock insurance, and farm equipment insurance.
- Marine Insurance: We provide coverage for marine operations, including marinas, yacht clubs, boat dealers, and boat repairers.
- Health Insurance: We offer a complete line of health insurance products, including individual, group, and employer-sponsored plans.
- Personal Insurance: We provide coverage for personal possessions, including homes, autos, and personal liability insurance.
- Life Insurance: We assess your unique situation and help you design a life insurance portfolio that is personal to you.
Our Commitment
At Truex Insurance, we are committed to providing exceptional service, building lifelong relationships with our clients, and delivering the best coverage at the right price. We believe that our customers deserve the best, and we are dedicated to delivering that.
Customer Service
The majority of the reviews praise the excellent customer service provided by Truex Insurance. Many reviewers mention that the staff is quick to respond, friendly, and knowledgeable. They appreciate the prompt assistance and resolutions to their insurance needs. Several reviewers specifically mention individual agents, such as Anthony Tran, Steven Nelson, Melissa Reader, and Charles and Melissa, who have provided exceptional service.
Insurance Coverage
Reviewers have varying experiences with Truex Insurance's coverage. Some have had positive experiences, with others lamenting unexpected increases in their premiums. Sasha Oyuntsetseg's review highlights a $500 increase in their auto insurance premium, citing factors such as mileage increase and pandemic-related changes. Tara M.'s review states that Truex Insurance would not renew her policy due to a previous claim. On the other hand, some reviewers have seen significant savings after switching to Truex Insurance, such as Arthur O., who saved over $800 per year.
Overall Experience
The majority of reviewers have had positive experiences with Truex Insurance, praising the company's excellent customer service, reliability, and competitive rates. Some reviewers have mentioned specific agents who went above and beyond to help them. A few reviewers have had negative experiences, mainly due to issues with policy renewals or unexpected premium increases.
Be the first to review Truex Insurance Agency.
Write a Review
