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At Kelly Cook State Farm Agency, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As a trusted and experienced insurance and financial services agency, we are committed to providing exceptional service and personalized solutions to our clients.
Our Team
Our team is led by Kelly Cook, a second-generation State Farm agent and a dedicated professional with a passion for helping others. With a strong background in insurance and finance, Kelly is well-equipped to provide expert guidance and support to our clients. Our team is dedicated to delivering exceptional service, providing personalized solutions, and helping our clients achieve their goals.
Our Services
Our agency offers a wide range of insurance and financial services, including:
Auto Insurance: We provide competitive rates and personalized service for auto insurance, ensuring that our clients are protected on the road.
Homeowners Insurance: Our expert agents work closely with clients to understand their unique needs and provide tailored homeowners insurance solutions.
Life Insurance: Our team is dedicated to helping clients protect their loved ones and achieve their financial goals through life insurance.
Health Insurance: We offer a range of health insurance options to help individuals and families navigate the complexities of healthcare.
Pet Insurance: We understand the importance of protecting our furry friends, which is why we offer pet insurance options to ensure that our clients can provide the best possible care for their pets.
Commercial Insurance: Our business insurance solutions cater to the unique needs of small businesses, entrepreneurs, and organizations.
Retirement Planning: Our experts will work closely with clients to create personalized retirement plans, ensuring that they can achieve their financial goals and live their best lives.
Banking and Mutual Funds: We offer a range of banking and mutual fund options to help clients manage their finances and achieve their financial goals.
Agent Bio
Kelly Cook, Agency Owner and State Farm Agent
Kelly Cook is a proud second-generation State Farm agent and a dedicated professional with a passion for helping others. With a strong background in insurance and finance, Kelly is well-equipped to provide expert guidance and support to her clients. Kelly is a member of the National Association of Insurance and Financial Advisors (NAIFA) and holds licenses in life, health, and disability insurance.
Agency History
Our agency was established in 2010, with a mission to provide exceptional service and personalized solutions to our clients. We are committed to creating a warm, welcoming environment where our clients feel empowered to make informed decisions about their insurance and financial needs.
Community Involvement
We are proud to be an active part of our community, supporting local charities and organizations that align with our values. Our team is dedicated to giving back to the community, whether through volunteering, fundraising, or simply being a listening ear for those in need.
Contact Us
We invite you to visit our office, located at 1800 Preston Park Blvd #110, Plano, TX 75093. We look forward to serving you and helping you achieve your insurance and financial goals.
Customer Satisfaction and Experience
Overall, the reviews highlight the excellent customer service and experience provided by Kelly Cook, the State Farm agent. The majority of reviewers praise Kelly's professionalism, responsiveness, and ability to meet their insurance needs.
Punctuality and Efficiency
Kelly's prompt responses and efficiency are consistently mentioned across reviews. Many customers appreciate the quick turnaround times, whether it's for quotes, policy adjustments, or billing questions.
Customization and Recommendation
Reviewers praise Kelly's ability to tailor insurance policies to their specific needs, ensuring they have the right coverage and at a competitive rate. Her expertise and guidance are also appreciated by customers.
Communication and Availability
The communication style of Kelly and her team is often commented upon, with reviewers appreciating the ease of contact through phone, email, and text. Availability is also emphasized, with many customers noting Kelly's willingness to listen and assist promptly.
Standout Reviews
Some reviews stand out for their glowing praise, such as Dehvon Davies, who mentions Kelly's exceptional customer service and flexibility. Others, like Tyler, highlight issues with professionalism, citing unhelpful and unprofessional service.
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