Safeguarding your tomorrow, one policy at a time.
The Crosby Insurance Group is a family-owned and operated, independent insurance agency that has been serving the Greater Charleston, South Carolina area for over 95 years. With offices in Mount Pleasant and Summerville, as well as Greenville, we are committed to providing exceptional service and customized insurance solutions to individuals, families, and businesses.
Our Values
At the Crosby Insurance Group, we believe that every client is unique and deserves a personalized approach to their insurance needs. Our team of experienced insurance professionals is dedicated to understanding your requirements and providing tailored solutions that meet your specific needs. We take pride in our commitment to exceptional service, integrity, and customer satisfaction.
Our Services
We offer a wide range of insurance products and services, including:
Home and Auto Insurance
Protect your property with our auto, vehicle, RV, motorcycle, and watercraft insurance policies. We can also help you secure your home with homeowners, renters, flood, earthquake, and liability/umbrella insurance policies.
Life and Health Insurance
Protect your loved ones with our life, annuities, long-term care, and disability insurance policies. We also offer health, dental, and vision insurance policies, as well as Medicare supplement policies for seniors.
Retirement Services
Plan ahead and safeguard your nest egg in retirement with our asset protection, income planning, annuities, life/legacy and estate planning, and life settlements services.
Business Insurance
We can help you mitigate business risks with our commercial and general liability protection, group health benefits, including dental, vision, and workers' comp, and vehicle/fleet insurance policies.
What Sets Us Apart
We are dedicated to delivering exceptional service, and our clients rave about our expertise, responsiveness, and commitment to their satisfaction. We believe in building long-term relationships with our clients and are committed to providing tailored insurance solutions that meet their unique needs.
Overall Experience
The reviews for Crosby Insurance Group vary in terms of quality and consistency. Some customers have had excellent experiences, while others have been dissatisfied with the service they received.
Positive Reviews
Several customers have praised the group's insurance services, citing top-quality service, competitive rates, and friendly agents. One customer, Sean Dycus, specifically mentioned the professionalism and exceptional service provided by Harriett Mcdaniel, an insurance professional in Summerville. Many customers have expressed satisfaction with the prompt and efficient service they received, with some even praising the group's ability to handle complex insurance needs.
Negative Reviews
However, not all customers have had positive experiences. Several customers have expressed disappointment and frustration with the group's service, citing issues such as delayed responses, overcharging, and unreturned phone calls. One customer, J. Prince, was particularly upset about the sudden and unexpected increase in the quote for his homeowners insurance, and felt that the group was more concerned with making a profit than with providing good service.
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