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At Upshaw Insurance Agency, we are committed to providing superior insurance products and cost-effective risk management consulting to both business and individual clients. As an independent agency serving clients nationwide, we work closely with clients to provide personalized service, adept at assessing risks and developing solutions to help mitigate uncertainties.
Our Mission
Our mission is to provide innovative, customer-focused insurance solutions that meet the unique needs of our clients. We continuously monitor the industry and look ahead to ensure you are offered the best options for your personal, commercial, and health and wellness benefits now and in the future.
Our Services
We offer a wide range of insurance services, including business insurance, personal insurance, bonds, and benefits. Our business insurance services include builders risk, business auto, commercial property, umbrella or excess liability, general liability, workers' compensation, construction, energy, and oil and gas. Our personal insurance services include home, auto, life, boats, RVs, condominiums, ATV, and more. We also offer benefits services, including employer group plans and individual plans for life, health, and wellness benefits.
Our Team
Our team is dedicated to providing exceptional customer service and expertise in the insurance industry. We are innovative, open-minded, and customer service oriented, and we offer solutions that best serve our clients' needs. Our team is comprised of experienced agents and consultants who are committed to providing personalized service and expert guidance to help our clients make informed decisions about their insurance needs.
Our History
For nearly a century, Upshaw Insurance Agency has been a leader in the insurance industry. We have built a reputation for providing superior insurance products and cost-effective risk management consulting to both business and individual clients. We are proud of our heritage and committed to continuing to serve our clients with excellence.
Customer Experiences with Upshaw Insurance Company
Positive Experiences
The majority of customers have had positive experiences with Upshaw Insurance Company. Many reviewers praised the personal care and attention they received from the company's representatives, including Brittany, Riley Shankle, and Angela Wagner. These representatives were described as going above and beyond to meet their customers' needs, answering questions, and providing excellent customer service. Some customers even mentioned that they had their concerns and requests addressed in a timely and efficient manner.
Negative Experiences
On the other hand, some customers have had poor experiences with Upshaw Insurance Company. A few reviewers expressed frustration with the company's customer service, citing unreturned phone calls, unhelpful representatives, and even aggressive behavior from some staff members. One customer had their policies cancelled without explanation, while another was told to file a claim with their own insurance company instead of Upshaw taking responsibility.
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