We help you plan for both the predictable and the unexpected.
At Planners Insurance, we are committed to serving you with excellence and providing personalized insurance solutions to meet your unique needs. As an independent insurance agency, we strive to build long-term relationships with our clients, providing comprehensive coverage and outstanding customer service.
Our Story
Our agency has four locations across Texas and Florida, giving you convenient access to an agency that truly cares about you. We understand that everyone's situation is unique, and that's why we take the time to get to know you, your family, and your business. Our team of experienced insurance agents is dedicated to helping you find the right coverage for your needs.
What We Offer
At Planners Insurance, we offer a wide range of insurance solutions for individuals, families, and businesses. Our services include:
- Personal Insurance: Protect what matters most to you with our comprehensive personal insurance solutions, including auto, home, renters, and more.
- Business Insurance: Protect your business with our tailored insurance solutions, including commercial auto, general liability, and workers' compensation insurance.
- Specialized Insurance: Our agency also offers specialized insurance solutions, such as umbrella insurance, earthquake insurance, and flood insurance, to name a few.
Meet Our Team
Our team of experienced insurance agents is dedicated to providing exceptional service and guidance to help you make informed decisions about your insurance needs. Our agents are committed to understanding your unique situation and providing personalized solutions to meet your specific needs.
Business Practices and Ethics
Some reviewers express concerns about the company's business practices, citing illegal and misleading tactics, such as omitting names and addresses from envelopes and using false sense of urgency to get customers to open their mail. One reviewer accuses the company of using "terroristic tactics" and demands transparency in business relationships.
Customer Service and Insurance
On the other hand, several reviewers rave about their positive experiences with the company's agents, including Shannon Burl and Brian T. They praise their agents for being responsive, thorough, and customer-focused. Reviewers have successfully saved money on their insurance premiums and appreciate the personalized service they receive from their agents.
Specific Examples of Excellent Service
Several reviewers highlight specific examples of excellent service they received from the company's agents. One reviewer notes that Shannon Burl redid their homeowner's and auto insurance policy and saved them half the price they were previously paying. Another reviewer praises Brian T. for finding them a cheaper rate with a national company and providing exceptional service when they needed to make changes to their policy.
Overall Satisfaction
With one reviewer expressing strong disapproval of the company's business practices, the overall tone of the reviews is overwhelmingly positive, with multiple reviewers giving the company 5-star ratings for their excellent customer service and results.
