Helping our community, one policy at a time.
Our Values and Commitment
At Insurance Incorporated, we believe in building lasting relationships with our clients and partnering with them to identify and mitigate their unique risks. We leverage our expertise and wide-ranging carrier networks to provide personalized insurance solutions that meet each client's specific needs and goals.
Our core values are:
- Integrity: We uphold the highest ethical standards and act with transparency and honesty in all our interactions.
- Client-Focused: Our clients are at the heart of everything we do. We prioritize understanding their needs and delivering exceptional customer service.
- Expertise: Our experienced team possesses deep knowledge of the insurance landscape and can guide clients through the complexities of coverage options.
- Value-Driven: We provide competitive pricing and transparent coverage options to ensure our clients make informed decisions.
What We Offer
Insurance Incorporated offers a comprehensive range of insurance plans and services, including:
Personal Insurance
- Homeowners insurance
- Auto insurance
- Umbrella insurance
- Life insurance
- Health insurance
Business Insurance
- Commercial business insurance
- Professional liability insurance
- Surety bonds
- Employee benefits
Specialty Insurance
- Specialized coverage for churches and other houses of worship
Our Commitment to You
We believe in open communication and collaborate with our clients every step of the way. We are committed to:
- Providing personalized attention and guidance.
- Explaining coverage options clearly and concisely.
- Responding promptly to claims and inquiries.
- Educating clients on their insurance policies and claims process.
Experience the Insurance Incorporated Difference
Insurance Incorporated is a locally owned and operated agency with a long-standing reputation for excellence in the community. We are committed to providing personalized and responsive service, ensuring that our clients have a positive experience working with us.
Contact us today to schedule a consultation and discuss your insurance needs!
Customer Service Issues
Some customers have expressed frustration with the company's customer service, citing unreturned calls and emails, and a lack of communication. One customer stated that they had been with the company for over 15 years, but when they experienced a price increase, they were ignored and did not receive a response to their inquiries.
Lack of Transparency
Another issue that has been raised is the lack of transparency in the insurance process. One customer reported that their agent did not inform them that they could have immediate water remediation done, resulting in a delay of over two weeks in addressing the issue.
Positive Experiences with Specific Agents
On the other hand, many customers have had positive experiences with specific agents, such as Todd Walker, Paula, and Daria, who have been praised for their integrity, knowledge, and excellent customer service. These agents have been able to simplify the insurance process, provide great advice, and treat customers like family.
Customer Appreciation
Many customers have expressed their appreciation for the company's local presence, family-owned and operated business, and commitment to supporting the community. They have also praised the company's ability to find them the best rates, provide timely returned phone calls, and offer courteous and knowledgeable service.
Be the first to review McIntire & Associates.
Write a Review
