Representing the best in Insurance
At Smith Insurance Group, we are dedicated to providing our clients with the best possible insurance coverage options for their personal and commercial needs. As an independent insurance agency, we have the freedom to shop multiple insurance providers to find the most competitive rates and comprehensive coverage for our clients.
Our Mission
Our mission is to provide personalized customer service, tailored to fit each client's unique needs. We take the time to research different insurance providers to offer the best options for our clients. Our team of licensed agents is dedicated to finding the best prices with the strongest companies for all types of policies, whether it's home, auto, motorcycle, boat, commercial, or liability.
Our Services
We offer a wide range of insurance coverages, including personal homeowners and flood insurance, auto, boat, and motorcycle insurance, excess liability insurance, life insurance, and commercial coverage including business auto, business property, commercial umbrella, general liability, and workers' compensation. We pride ourselves on our ability to offer one-stop shopping for all our clients' insurance needs.
Our Providers
Our agency represents multiple insurance providers, allowing us to shop for the best rates and coverage for our clients. We are committed to providing our clients with the most comprehensive and affordable insurance options available.
Why Choose Us
At Smith Insurance Group, we believe that our clients deserve the best. That's why we offer personalized customer service, a wide range of insurance coverage options, and a team of licensed agents dedicated to finding the best prices with the strongest companies. We are committed to providing our clients with the total insurance experience.
Overview of Smith Insurance Group
Positive Experiences
- Many customers have had positive experiences with Smith Insurance Group, praising the agency's ability to find them the best rates on insurance.
- Several reviewers mentioned the exceptional customer service provided by specific agents, including Karen, Alexis, and Cathie.
- Reviewers appreciated the agency's professionalism, courtesy, and efficiency in handling their insurance needs.
Negative Experiences
- A few customers had negative experiences with Smith Insurance Group, including issues with non-renewal notices and policy cancellations.
- One reviewer mentioned that an agent dropped the ball, causing their policy to be cancelled, and another reviewer experienced poor service from an agent.
Agent Performance
- Karen Reno, Alexis, and Cathie Smith were specifically praised for their exceptional service and ability to find customers the best rates on insurance.
- Cathie Smith was mentioned as being particularly helpful in getting a customer the best rate possible.
- Alexis was commended for her professionalism, knowledge of the industry, and ability to find a customer a policy that met their needs.
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