Protecting your future, one policy at a time.
At Nelms Insurance Agency, we are dedicated to providing exceptional insurance services to our clients in the St. Petersburg area. Our agency is built on a foundation of professionalism, expertise, and a commitment to our customers. Our team of experienced agents is dedicated to helping you find the right insurance products to meet your unique needs.
Our Services
At Nelms Insurance Agency, we offer a wide range of insurance services to cater to our clients' diverse needs. Our services include:
Auto Insurance: We offer customized auto insurance policies that cover various types of vehicles, including cars, trucks, and motorcycles.
Homeowners Insurance: Our homeowners insurance policies provide comprehensive coverage for your home, including structures, personal property, and liability.
Condo Insurance: We offer specialized insurance policies for condominium owners, covering their personal property and liability.
Renters Insurance: Our renters insurance policies provide coverage for personal property and liability for renters.
Business Insurance: We offer a range of insurance products for businesses, including liability, property, and workers' compensation insurance.
Life Insurance: Our term life insurance policies provide financial protection for your loved ones in the event of your death.
Health Insurance: We offer a selection of health insurance plans that cater to individual, family, and group needs.
Pet Insurance: Our pet insurance policies provide financial protection for your beloved pets' veterinary expenses.
About Our Agency
At Nelms Insurance Agency, we pride ourselves on our commitment to our customers and our community. Our agency was founded on the principles of honesty, integrity, and customer service. Our experienced agents take the time to understand your unique needs and provide personalized insurance solutions.
Meet Our Team
At Nelms Insurance Agency, we have a dedicated team of experienced agents who are passionate about providing exceptional service to our customers. Our agents have extensive knowledge of the insurance industry and a deep understanding of the needs of our clients.
Our History
Our agency was founded by Scott Nelms, a licensed insurance agent with over 30 years of experience in the industry. Scott has been a State Farm agent for over 25 years and has built a reputation for providing exceptional service and personalized insurance solutions to his clients.
Our Community Involvement
At Nelms Insurance Agency, we are committed to giving back to our community. We support local charities, including animal shelters and other non-profit organizations. We believe in giving back to the community that has supported us for so many years.
Contact Us
If you have any questions or require personalized insurance solutions, please do not hesitate to contact us. We would be delighted to assist you.
Mixed Reviews
Some customers had negative experiences with the Nelms Insurance Agency, while others were satisfied with their services. Service Issues refers to the problems some customers faced, including poor customer service, delayed callbacks, and unhelpful agents. Quoting Discrepancies highlights concerns about commission-based quoting and the lack of disclosure about policy amounts.
Agent Performance
Some agents stood out for their excellent service. Chris DeMint and Linda were praised for their professionalism, knowledge, and ability to provide quotes promptly. Brenda Whitman from a competing agency was also recommended for her good service. In contrast, some customers experienced a decline in service quality when their agents changed.
Policy Concerns
Some customers had issues with their policies, including duplicates and overcharging. A few customers switched to other insurance providers, only to return to State Farm due to superior products and services.
Overall Satisfaction
While some customers had positive experiences with the Nelms Insurance Agency, others were less satisfied. Customer loyalty was tested when agents changed, leading to a decline in service quality. Caring service was a notable exception, with some agents going above and beyond to help customers.
